Here's what to expect in the library buildings For Spring term, PCC Library will be open from Mon-Thur 10:00 am – 6:00 pm, Fri 10:00 am – 2:00 pm. Available services: Borrow library materials – books, music, films, equipment, laptops, and course reserves (including anatomy models) Use a computer Print, copy, or scan Study rooms – limited to one person at a time, on a first-come, first-served basis. Use is limited to 2 hours per day. If you have any questions, please contact the library for more information. Meet online with a librarian at the Research Help kiosk. In-person research help appointments at Cascade and Rock Creek libraries. Chat with a librarian or make a research help appointment 7 days/week, even when the library buildings are closed. What is not available: In-person help with your research assignments at Southeast and Sylvania Library. You can get research help from a librarian using chat with a librarian or make a research help appointment. Available 7 days/week, extended hours. See Contact Us for additional details. Some library collections are not open to the public. Library staff will gladly retrieve any items from those collections upon request. No food and drink in the library at this time. No upstairs access at Southeast Library. Check below for answers to more detailed and specific questions. Can I hang out in the library between classes? Yes. There are no time limits on spending time in the building. Seating is limited due to social distancing, and only the first floor of the library is open at Southeast Library. Do I need to have a PCC ID card to check something out? No. There are other forms of ID that we accept. See Borrowing for a list of all valid forms of ID. What can I do in the library? You can borrow library materials (books, music, films, equipment, laptops, etc.), use a computer, print, copy, scan, and study. (Please see the library website for information on borrowing.) I have a Community Patron card, can I use the library? Yes, Community Patrons are able to come in and check out books. You will need to apply for a new card when you visit the library. Computer lab access is available for community users. I need a place to attend my online class. Can I do this in the library? Yes, students can attend online classes in the library. The computers in the lab do not have webcams. You can borrow a library laptop and headphones if you need to attend a live class session either in the library or elsewhere on campus. Please remember that these are shared spaces: the space won’t be silent and we ask that you keep your participation quiet. Can I use one of the study rooms in the library? Some rooms will be available; no reservations, first-come, first-served. Can I talk to a librarian? Currently you can chat with a librarian 24/7, email a librarian, or make a research help appointment. See Contact Us for additional details. Can I print/have something printed? Yes, library computers, scanners, and printers will be available to use. Is there an ebook for my textbook? You can search to see if we have your textbook as an ebook from the “Books, videos, & more” search box on the library home page. We are working on finding ebook versions of textbooks when they are available. Students: please check in with your instructor re: whether your textbook is available as an ebook Faculty: please check with your publisher rep or your department. Subject Liaison Librarians can provide assistance in locating materials. You can also fill out the library purchase request form to request an item for PCC Library to purchase. Are laptops or other technology available for checkout? Please see the library’s Equipment for Checkout page. PCC has also created a list of Internet service provider offers. PCC has emergency funding for students which may help. How do I get a book my instructor put on reserve? Please see the library’s Course Reserves for Students page. Can I book a private study room? Some rooms will be available; no reservations, first-come, first-served. How can I borrow/return a tech item? (laptop, camera etc.) Please see the library’s Equipment for Checkout page. How can I use the library from off-campus? There are lots of library resources still available online! You can get help from librarians and access ebooks, articles, or other online materials. You can also contact library staff if you have any questions or concerns about your library account, items you have checked out, or fines. Check out a full list of ways PCC Library can help you from off-campus. Are ebooks still available? Yes! You can search the library’s ebook and other online content from the search box on the library website. For more information, see Find a Book or Video in the Library. How do I view my due dates? Sign in to your library account to see your due dates. I paid a replacement fee for a lost item, but now I found it. How can I get a refund? Please fill out the Library Account Questions Form and we will get in touch. Can I return my items in the dropbox? Yes, library drop boxes are open at all campus libraries. I have a Summit, Interlibrary Loan (ILL), etc. request. When will I get it? We are working to fill Summit and Interlibrary Loan requests as quickly as possible. This can sometimes take a while due to unforeseen shipping issues. You will receive an email when the item you requested is available for pick up from one of our four campus library locations. I got billed for an item I returned. Please fill out the Library Account Questions Form and we will get in touch. Can I get help from the library website in my own language? Yes, some library website pages can be viewed in Chinese, Japanese, Korean, Russian, Spanish and Vietnamese. Language translations are available for the following pages: borrowing, library fines, loan periods, library accounts, troubleshooting login issues, and donating food to reduce fines.