Internet service providers and mobile carriers
Updated April 10, 2021.
During this public health crisis, local internet service providers are offering free wifi hotspots and low-cost internet solutions. As PCC moves more of its courses online during this health crisis, we want to provide students a resource to access free and low-cost internet options. Information on mobile carriers’ response to COVID-19 is also included on this page.
Free wireless hotspots
Xfinity WiFi hotspots
Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity internet subscribers. To find an Xfinity WiFi hotspot, check the hotspot location map at wifi.xfinity.com or download the Xfinity WiFi hotspots app from the App Store or Google Play.
AT&T hotspots are open to the public. To learn more about AT&T hotspots, visit the AT&T hotspot website.
Internet service provider options
Emergency Broadband Benefit from the Federal Communications Commission (FCC)
The Emergency Broadband Benefit will provide a discount of up to $50 per month toward broadband service for eligible families and households who are struggling to stay connected during the COVID19 pandemic. Qualifying households on Tribal lands can receive a discount of up to $75 per month for service. Eligible households can also receive a discount of up to $100 for the purchase of a laptop, desktop computer, or tablet from participating providers. For more info, please visit: fcc.gov/broadbandbenefit. Your household can apply in three ways:
- Contact your preferred participating broadband provider directly to learn about their application process.
- Go to GetEmergencyBroadband.org to apply online and to find participating providers near you.
- Call 833-511-0311 for a mail-in application, and return it along with proof of eligibility to:
Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742
Internet Essentials by Comcast
Internet Essentials by Comcast is offering two months of free, high-speed internet to qualified individuals. After the two-month free period, customers will be charged $9.95 per month (subject to change).
You may qualify if you:
- Are eligible for public assistance programs like SNAP, housing assistance, Medicaid, SNAP, SSI, the National School Lunch Programs, and others
- Live in an area where Comcast internet service is available
- Have not subscribed to Comcast internet within the last 90 days (customers who are only Comcast cable or phone customers may be eligible)
- Have no outstanding debt to Comcast that is less than one year old.
Internet Essential customers can also purchase a low-cost computer.
Spectrum Cable Internet (aka Charter) is available in parts of Oregon. They are not available in Portland metro area.
Lifeline is a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 toward their bill. You can only use Lifeline for either phone or internet, but not both.
Most major mobile phone carriers have signed on to the Keep Americans Connected Pledge and will:
- Not terminate the service of any wireless, home phone, or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by the coronavirus pandemic.
- Waive any late payment fees that any wireless, home phone or broadband residential or small business customer may incur because of economic hardship related to the coronavirus pandemic.
Please check with your cell phone provider for specifics.
- AT&T: AT&T’s response regarding the COVID-19 pandemic
- Cricket Wireless: Cricket’s response regarding the COVID-19 pandemic
- Sprint: Sprint’s response regarding the COVID-19 pandemic
- T-Mobile: T-Mobile’s response regarding the COVID-19 pandemic
- Verizon: Verizon’s response regarding the COVID-19 pandemic
PCC does not endorse any of these third-party providers. This website is intended to serve as a resource to students.