Portland Community College | Portland, Oregon Portland Community College

Who to Call

Contact information
Questions about… Contact
Instructional Support
D2L Brightspace Course Design & Training Instructional Technology Specialists (Max Macias, Melany Budiman, Andre Temkin, )
Course design, online course development, best practices in online teaching within the subject areas Greg Kaminski, Peter Seaman, Paul Montone, Casey Twining, Online faculty mentor
Course Accessibility, Accessibility Testing, training on accessibility, video caption Accessible Ed & Disability Resources
Multimedia & Emerging technology, video camp Monica Marlo
Video creation, video camp Michael Annus
Other PCC services
Computer & software help, report all computer related issues or to inquire about IT services (Faculty & Staff only) IT Service Desk, 971-722-4400 https://www.pcc.edu/technology/support/servicedesk/ Email: servicedesk@pcc.edu

Computer and software help for students


Student Help Desk, 971-722-8222 pcc.edu/shd Email: shd@pcc.edu
D2l Brightspace, Zoom & Instructional Support (Faculty & Staff) Online Faculty Help Desk. 971-722-8227 pcc.edu/fhd Email: dlhelp@pcc.edu
Media Services (classroom/ podium technology) Media Services 971-722-4400 https://www.pcc.edu/technology/support/servicedesk/ Email: servicedesk@pcc.edu
IT software training (Banner, BanWeb, Email, Google Apps, MS Office, Intranet, VoIP, Qualtrics) (Faculty & Staff) IT Training Team training@pcc.edu