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The primary mission of the Media Services department is to provide support for audiovisual technology in the classroom.
In addition, we support live and online events, conference rooms, gallery exhibitions, digital signage, and other services related to audiovisual technology.
Media Services is part of Information Technology and works with Instructional Support, Library, Multimedia and Content Strategy, and Accessible Ed & Disability Resources.
Locations and Contact Information
For all service requests to Media Services, contact the Service Desk at (971) 722-4400.
- Cascade: Located in TEB 123, 971-722-5270
- Rock Creek: Located in RC 2/249, 971-722-7266
- Southeast: Located in SE Library LI 117B, 971-722-6028
- Sylvania: Located in SY Library 135, 971-722-4403
Services
Media Services can be requested in the following ways:
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- AV Event Request : A form to request audiovisual services for scheduled events at PCC.
- IT Event Support Service Level Agreement: Provides an overview of our responsibility to provide quality audiovisual equipment delivery and event services.
- Includes Onsite, Onsite/Hybrid, and Online Event support requests.
- AV Service Request – A form to request the following:
- Classroom AV Training – Request for 1-on-1 assistance or group training in the use of classroom technology.
- AV Project Planning – Request assistance for getting started with an audiovisual solution.
- AV Inquiries – Any questions you might have regarding audiovisual technology.
- For Any Other Technology Support: You can contact the Service Desk at 971-722-4400.
They will evaluate support issues and resolve or send to the appropriate department. - Upgrading or installing new audiovisual technology: For Project requests (equipment installs, requires funding) please contact the IT Project Management Office.
- AV Event Request : A form to request audiovisual services for scheduled events at PCC.
Related Services
- Multimedia & Content Strategy: a division of the Marketing and Communications Department.
- Provides technical support, equipment, and personnel for special events, and facilitates virtually all aspects of video production services.
- IT Purchasing and Procurement: Departments and Divisions can request and purchase AV equipment and classroom technology – request a quote.
- IT Portfolio Management Office: Departments and Divisions can request upgrade projects or new technology initiatives.
- Contact itpmo@pcc.edu or book a project appointment.
- Assistive Technology: Assistive Technology is a cooperative effort provided by IT and Accessible Ed & Disability Resources.
See the IT services pages for more information on services provided.
Presentation System Instructions
All classrooms were upgraded in 2021 to a new user interface. See the video, or check out our training page.