Online Learning: Quick Reference
Full Online Learning Resources & Guides: Instructor Resources.
How Online Learning Can Help
Online Learning helps faculty design effective courses, use instructional tools, build accessible content, and connect with training and support.
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Course Design & Teaching Support for engaging, student-centered course design, instructional best practices, and online teaching. |
Help with D2L Brightspace and other teaching technologies, including consultations and group training. |
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Guidance and training for creating accessible course materials and checking content. |
Online instructor training, faculty mentors, workshops, learning communities, and other development opportunities. |
Quick Contacts
| Need help with… | Contact |
|---|---|
| Instructional technology (D2L Brightspace, etc.), technology applications, troubleshooting, and accessibility | Learning Technology Faculty Help Desk (971-722-8227 or dlhelp@pcc.edu) and Instructional Technology Specialists |
| Online instructor training and professional development | Training & Development and Online Faculty Mentors |
| Accessible course design and student-centered learning | Innovators of Designed Experiences for Academic Success (IDEAS) |
| Teaching Week, Anderson Conference, Summer Institute workshops, and faculty learning communities | Center for Teaching and Learning Excellence (CTLE) |
| Computer-related issues, Microsoft Office, Gmail, Google Apps, MyPCC, Banner, etc. | IT Service Desk (971-722-4400 or servicedesk@pcc.edu) |
| Computer software and online service support for students | Learning Technology Student Help Desk (971-722-8222 or shd@pcc.edu) |
| Accessibility support & questions | AEDR Virtual Lobby |
Updated Aug 12, 2026