Student Help Desk
Sylvania TCB 110 | 971-722-8222 | Outside the Portland Area: 1-866-922-1010 ext. 8222 | firstname.lastname@example.org
The Student Help Desk provides computer software and online service support primarily for PCC online students. Students can reach the Student Help Desk at 971-722-8222 or email@example.com.
Distance Learning statusTweets by @pccdlstatus
- Monday - Friday
- 8:00 AM - 10:00 PM
- 10:00 AM - 9:00 PM
- 1:00 PM - 10:00 PM
For a schedule of planned system maintenance outages for online classes and other online PCC services, see the TSS Maintenance Calendar.
Live Chat Support
Note: Employees are also taking calls while providing chat support, so please be patient.
Who do I contact?
Check the chart for common support issues and who to contact for help.
|Instructors||Student Help Desk||DL Faculty Help Desk||PCC Help Desk|
|Contact Information||Staff Directoryfirstname.lastname@example.org
|MyPCC Login & MyPCC Email||X|
|Problems with Class Assignments||X|
|Problems with Desire2Learn||X|
|Adding a class after it has started||X|
|Instructors needing help with Desire2Learn||X|
|Student Web Server Help||X|