Zoom
Zoom is a simple web conferencing app with the tools you need to engage your students in various educational opportunities. Attendees can easily join your sessions via mobile devices or computers. Webcam, microphone, chat, polling, screen-sharing integration, and ability to control others’ shared content creates a highly interactive environment for attendees no matter their location. The modern interface makes it a snap to learn.
Troubleshooting:
Obtaining a PCC Zoom Account
- Go to https://portlandcc.zoom.us/ and click Sign In
- Enter your MyPCC credentials
- Upon logging in, you will now have a PCC Zoom account
Users can update Zoom themselves on PCC-owned machines.
Instructions on how to update PCs via self-service.
Instructions on how to update Macs via JAMF.
Installing Zoom App on your Chromebooks
Download the Zoom for Chrome – PWA app to your Chromebook device.
Note: This app is installed on all PCC Chromebooks.
Logging into the Zoom Application
To Log in you will:
- Click Sign in
- Click SSO option
- Enter PortlandCC into the company domain field
- Enter your MyPCC username and password
“Unable to connect” error
- This error is commonly caused by having the wrong domain entered when using the SSO sign-in. To check for this, go through the SSO sign-in option on the Zoom client and make sure portlandcc is entered as the company domain.
Zoom Session ends meeting after 45 minutes
- User may have logged in under their personal basic account. PCC’s account does not have a time limit. See Logging into the Zoom Application for instructions.
ERROR 400: Bad Request
- Clear Internet Browser cache/history
Benefits:
- Web-conferencing and online course tool
- Online Meeting Room
Service Availability: 24/7
Service Owner: Training Team