Portland Community College | Portland, Oregon Portland Community College

Client Services Professional, Career Pathway certificate

Students sitting in a classroom and writing in workbooks

Your source for skill-building

Do you need to build experience specific to your field or particular job function? MSD Career Pathway certificates offer participants focused study in a particular area of customer service.

Respond to diverse customer needs in an increasingly global environment by applying problem-solving skills with a variety of customer service strategies to identify, assess, predict, and achieve customer expectations.

Award information

Awards with a icon can be earned completely online, or you can choose a mix of online and on-campus classes.

Degrees and certificates by number of terms to complete
Award Length Financial aid eligible Currently accepting students?
Career Pathway Certificate: Client Services ProfessionalLess than 1 year

Learn more about Management + Supervisory Development and all 5 awards available »



Course listing for the 2020-2021 catalog year.

CIS 120Computer Concepts I4
or BA 131 Introduction to Business Technology
MSD 105Workplace Communication Skills3
MSD 107Organizations & People3
MSD 113Influence Without Authority1
MSD 117Customer Relations3
MSD 151Working with Difficult People1
MSD 174Time Management1
Total Credits16

Next steps

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