Portland Community College | Portland, Oregon Portland Community College

Client Services Manager, Career Pathway certificate

Student presenting to a class in front of a whiteboard with a list of words that describe a good manager

Your source for skill-building

Do you need to build experience specific to your field or particular job function? MSD Career Pathway certificates offer participants focused study in a particular area of customer service.

Build enterprise value by developing, leading, and motivating diverse customer service teams to perform effectively in a rapidly changing marketplace.

Award information

Awards with a icon can be earned completely online, or you can choose a mix of online and on-campus classes.

Degrees and certificates by number of terms to complete
Award Length Financial aid eligible Currently accepting students?
Career Pathway Certificate: Client Services ManagerLess than 1 year

Learn more about Management + Supervisory Development and all 5 awards available »

Locations

Courses

Course listing for the 2020-2021 catalog year.

CIS 120Computer Concepts I4
or BA 131 Introduction to Business Technology
MSD 101Principles of Management and Supervision3
MSD 105Workplace Communication Skills3
MSD 107Organizations & People3
MSD 113Influence Without Authority1
MSD 115Improving Work Relations3
MSD 116Creative Thinking for Innovative Change1
MSD 117Customer Relations3
MSD 121Leadership Skill Development3
MSD 151Working with Difficult People1
MSD 157Conflict Management1
MSD 174Time Management1
MSD 177Team Building1
Total Credits28

Next steps

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