Client Services Manager, Career Pathway certificate
Your source for skill-building
Do you need to build experience specific to your field or particular job function? MSD Career Pathway certificates offer participants focused study in a particular area of customer service.
Build enterprise value by developing, leading, and motivating diverse customer service teams to perform effectively in a rapidly changing marketplace.
Awards with a icon can be earned completely online, or you can choose a mix of online and on-campus classes.
|Award||Length||Financial aid eligible||Currently accepting students?|
|Career Pathway Certificate: Client Services Manager||Less than 1 year|
Learn more about Management + Supervisory Development and all 5 awards available »
Course listing for the 2020-2021 catalog year.
|CIS 120||Computer Concepts I||4|
|or BA 131||Introduction to Business Technology|
|MSD 101||Principles of Management and Supervision||3|
|MSD 105||Workplace Communication Skills||3|
|MSD 107||Organizations & People||3|
|MSD 113||Influence Without Authority||1|
|MSD 115||Improving Work Relations||3|
|MSD 116||Creative Thinking for Innovative Change||1|
|MSD 117||Customer Relations||3|
|MSD 121||Leadership Skill Development||3|
|MSD 151||Working with Difficult People||1|
|MSD 157||Conflict Management||1|
|MSD 174||Time Management||1|
|MSD 177||Team Building||1|