Portland Community College | Portland, Oregon Portland Community College

Zoom

Zoom is a simple web conferencing app that has the tools you need to engage your students in a variety of educational opportunities. Attendees can easily join your sessions via their mobile devices or from their computers. Webcam, microphone, chat, polling, screen-sharing integration, and ability to control others’ shared content creates a highly interactive environment for attendees no matter their location. The modern interface makes it a snap to learn.

Important Notes

  • Please contact the Online Faculty Helpdesk for assistance (971-722-8227, dlhelp@pcc.edu)
    • Please send any questions or requests from your PCC email address. Other personal emails will be blocked.
    • Contact the IT Service Desk (servicedesk@pcc.edu) if you can’t access your PCC email account.
  • Zoom is constantly updating its product. You can read their release notes for more information

Training

Tutorials

Essential Guides
Zoom + ASL Interpretation
Zoom Resources
Creative Instructional Modes

PCC Zoom Access

Zoom (Online Room) vs. Google Meet

The college provides access to both Zoom a Google Meet. Google Meet guides. Contact the IT Service Desk (Phone: 971-722-4400 or Email: servicedesk@pcc.edu) for Google Meet questions and support.

Support

If you need help, please contact the Online Faculty Help Desk. You may also contact Zoom Technical Support at 1-888-799-9666 ext 2 or 1-650-397-6096 ext 2 (available 24 hours/day – 7 days/week).

Reporting a Zoombombing Incident

If you witness or experience: student conduct issues, discrimination or harassment, disclosure of sexual misconduct or domestic violence, bias or hate incidents, or things like Zoombombing
Please visit pcc.edu/incident/ to file a report so that we can follow up. Please include:

  • Incident date & time
  • Zoom meeting name and ID
  • Individuals names

Follow this guide to update settings on your future zoom meetings and prevent another incident. And thank you for doing your part to foster a culture of care at PCC.

Mobile web conferencing app

To use your mobile device to access a Zoom session, you will need the Zoom App.