Leadership

Develop and Improve Your Leadership Skills

Increase your leadership skills with training at PCC CLIMB. We will teach you to harness the skills at the very core of leading yourself and getting others on board, whether for a new business idea, project, or cause.

Effective leadership is a key factor in achieving business objectives and keeping a competitive edge. Give yourself and your employees the confidence, vision, inspiration, and coaching they need to excel.

Leading Yourself Courses

Identify and put your unique strengths to use, while working on areas of weakness. These classes will help you to discipline yourself, become more effective, and articulate your value to others.

Strengths Finder: Lead from Your Strengths

Determine your top 5 natural strengths, then develop and apply them to various leadership styles and situations.

Give yourself an edge by honing the strengths you already have.

At the end of this workshop, you will be able to:

  • Identify your top 5 Strengths or Themes
  • Affirm your signature strengths
  • Apply your strengths strategically
  • Understand, use, and appreciate multiple leadership roles/approaches in the workplace
Seven Habits of Highly Effective People

Stephen Covey’s “Seven Habits of Highly Effective People” has been used by leaders for decades. Learn how to develop these habits to become more effective at work and at home.

Shape the success of your organization with the 7 principles:

  • Be proactive
  • Begin with the end in mind
  • Put first things first
  • Think win-win
  • Seek first to understand, then to be understood
  • Synergize
  • Sharpen the saw

You will learn how to:

  • Take initiative and be a leader
  • Set goals and hold yourself to them
  • Plan and prioritize tasks
  • Manage change
  • Communicate more effectively
  • Improve individual and team performance
  • Leverage teamwork for maximum impact
  • Use strategies that facilitate problem solving and decision making
  • Apply principles for success in the workplace and beyond
How to Lead Without Power

You don’t need a leadership position to lead. Build relationships and influence your team.

Learn strategies and techniques that will help you achieve collective goals by fostering trust, and make change by communicating more clearly.

You will learn to:

  • Build relationships with individuals and engage in collaborative problem solving
  • Facilitate the decision making process by actively listening to coworkers
  • Use the basics of body language to your advantage
  • Make a strong case for their proposal so that others “buy-in” to the change: express empathy, communicate clearly, and motivate others
  • Handle frustrations and address push back that comes with the change, both from individuals and groups
  • Practice ways to “de-escalate tension,” provide constructive feedback, and manage conflict
  • Encourage conversation and allow for healthy debate
Managing Pressure and Maintaining Balance

Keep your peace of mind while juggling multiple tasks and responsibilities. Learn coping mechanisms that can improve your mental wellbeing.

Stressed out at work? Create a healthy balance by learning skills that will keep you from being overwhelmed when things are busy or difficult at work.

You will learn to:

  • Identify and cope with the causes and costs of workplace pressure
  • Create a personalized toolkit for managing stressors and anger
  • Be more optimistic and resilient
  • Apply and increase your emotional intelligence
  • Get organized to reduce stress
  • Work on priorities and achieve defined goals
  • Find peace of mind and grow as an individual

Leading Others Courses

Taking charge of others can be an intimidating task. Build confidence in your ability to determine the direction for a team of workers. Learn how to resolve conflict, coach and delegate to employees as a supervisor or manager.

Leading Multicultural Teams

Learn how to communicate across cultures, build teams, promote multiculturalism, and leverage the global talent pool.

Do you want to build a strong, functional team out of world-class talent? Overcome communication barriers and bring employees together by bridging cultural differences and promoting acceptance in your organization.

You will learn to:

  • Effectively manage employees from different cultures
  • Understand culture and how it shapes the workplace
  • Identify how stereotypes shape our perception
  • Develop useful cross-cultural attitudes
  • Communicate across cultures
  • Help teams overcome cross-cultural and virtual barriers
  • Promote acceptance and awareness in your organization to help create a multicultural environment
  • Leverage the global talent pool
The Art of Delegation

No manager can do it all. Master the challenge of delegation to balance your workload and to leverage your team’s abilities.

Effective delegation is one of the most valuable and difficult skills for a manager. Advance in your position by understanding when to and how to delegate tasks to members of your team, and how to overcome common problems.

You will learn to:

  • Become more successful through delegation
  • Effective use of an 8-step delegation process
  • Provide effective instructions to produce better results
  • Avoid common delegation problems
  • Monitor delegation results
  • Give effective feedback for continuous improvement
Leadership Skills for Supervisors

Gain skills in communication, coaching, and conflict resolution so your technical expertise can translate into leadership experience.

As a supervisor, you have the power to enhance or decrease the productivity of those who report to you. You are the crucial interface between the employees and the managers of your organization.

Learn leadership skills to make the most of your position and bring out the best in employees.

You will learn to:

  • Prioritize, plan, and manage your time
  • Identify your primary leadership style
  • Develop some flexibility to use other leadership styles
  • Meet the needs of employees and co-workers through communication and coaching
  • Transform conflict into a powerful force for creative problem solving
  • Develop employees

Leading Organizations Courses

Strong leadership makes great organizations. Lead your organization in the pursuit of excellence. Learn how to set the values and tone for a company, inspire your workforce and set your business up for success.

The Power of Ethical Leadership

An organization takes on the personality of its leader. Effective leaders have a strong value system that influences the organization’s ethical framework. Incorporate positive values that guide you and your organization.

The importance of ethics in business is often shown most clearly when it is lacking – after public opinion has turned. Decisions are often more complicated than just whether to cheat or be honest, but setting a clear code of ethics will help your team confront difficult choices.

Develop the value system of your organization by learning guidelines that will help you make complex ethical decisions.

You will learn to:

  • Understand the importance of ethical decisions
  • Appreciate and understand the considerations involved in making ethical decisions
  • Apply strategies in guiding teams toward ethical decisions
  • Develop a personal and organization-wide code
  • Establish clear values that everyone can commit to
  • Make ethical decisions, as an individual and as part of a team
  • Navigate complex ethical decision making
Motivating Employees

Understand what employees need in order to remain engaged and motivated.

Good managers and supervisors know that employees who feel valued for their work are more motivated, responsible, and productive. Create a more dynamic, loyal, and energized workplace by understanding what motivates your employees.

You will learn to:

  • Use motivation in a supervisory role
  • Use different kinds of motivators, appealing to both inner passions and promising external rewards
  • Create a motivational climate by setting goals and understanding the role of values
  • Design a job that motivates your workforce to get more done
Managing Change

Learn how to guide people through the change management process, reducing resistance and gaining buy-in.

Change can be exciting to some, and terrifying to others. Take steps to make change more palatable and successful by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors.

You will learn to:

  • Accept that there are no normal or abnormal ways of reacting to change
  • Understand the change cycle and common human reactions to change
  • See change as an essential element of the world, not as something to be feared and resisted
  • Understand that adapting to change is requires an attitude adjustment, not a technical one, and is not an intellectual issue but one that strikes at who you are
  • Recognize that embracing the future may require a process of releasing and grieving the past
  • See change as an opportunity for self-motivation and innovation
  • Help others accept and implement change in the workplace
  • Adapt to change by dealing with resistance, managing anger, and alleviating stress

Upcoming Course Schedule

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Find the CRN of your course from the class schedule. Then, register:

  • Online: If this is your first time taking a class at PCC, create an account. If you are a returning student, log on to MyPCC and click “Register for classes,” found in your Term-to-Term Checklist, under “Register”.
  • Phone: Call 971-722-8888, option 2.

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