Portland Community College | Portland, Oregon Portland Community College

Training

IT Training provides video tutorials and online documentation and  training to PCC employees. We can help you acquire the computer skills needed to improve workplace efficiency.

We offer limited online-training and support for these systems and services:

  • Adobe Creative Cloud (Spaces)
  • AODocs (Spaces)
  • Argos (Spaces)
  • Banner (Spaces)
    • For additional Banner access, managers need to submit the Banner Access Authorization form in the Managers tab within MyPCC. Once submitted, training is provided based upon the requested Banner access and forms. For additional information, please check our Spaces content. For additional training and insight on specific forms, you can reach out to the appropriate Banner System Support manager:
      • Julie Kinney – HR Banner Support Manager
      • Scott Beall – Student Banner Support Manager
      • Mike Arnold – Financial Banner Support Manager
    • Population Selection within Banner (Spaces)
  • Banner Secure Access (Spaces)
  • Google Workspace (Spaces)
  • ImageNow/Perceptive Content (Spaces)
  • Jamf/Kace Self-Service (Spaces)
  • Multi-factor Authentication (Spaces)
  • Network File Storage (Spaces)
  • Nomad (Spaces)
  • Remote/Hybrid Employee Center (Spaces)
  • Qualtrics (Qualtrics Support)
  • Spaces (Spaces)
  • Splashtop (Spaces)
  • Video Conferencing
  • Phone Systems – VoIP Telecommunications (Spaces)
  • WebEasy (Spaces)

Please email training@pcc.edu with any questions regarding IT training.

Service Availability: Monday - Friday, 8 am - 5 pm

Service Owner: Training Team

At a glance

Who uses this service

Employees, Faculty

Get help

For more information or technical assistance, contact the IT Service Desk