Contact Disability Services

PCC Disability Services logoWe’re here for you!

  • DS counselors and specialists are practitioners who work with students to determine appropriate adjustments and with faculty to implement those accommodations
  • DS coordinators and specialists ensure provision of services, conversion of materials, and effective use of tools and techniques for access
  • DS office assistants ensure positive connections across and throughout the college.
  • DS technicians, interpreters, transcribers, and aides bring skills to ensure equal access in classrooms, labs, and throughout our campuses


Disability Services has office assistants and practitioners at all four campuses. These locations provide confidential meeting spaces for students to meet with counselors and specialists to determine accommodation and resolve disability barriers in an individualized manner.

The Stephanie Keyes Accessibility Center. located on the Sylvania Campus, is used for coordination of communication access and technology related services. We use the space for planning, training, and production of alternate format materials.

Our office assistants are the front line contacts who schedule appointments and answer general questions. All DS office assistants are equipped to schedule appointments for students on all campuses. Our tech team also works across all locations and can be reached at or by phone at 971.722.TECH.

  • Location: Cascade SSB 110
  • Contact and appointments: Teresa Adams
  • Phone: 971-722-5276
  • Fax: 971-722-5208
Rock Creek
  • Location: Rock Creek Building 9 117
  • Contact and appointments: Maria Juarez
  • Phone: 971-722-7558
  • Fax: 971-722-7557
  • Location: Southeast SCOMM 112
  • Contact and appointments: Amy Seto
  • Phone: 971-722-6340
  • Fax: 971-722-7622

Stephanie Keyes Accessibility Center

The Stephanie Keyes Accessibility Center was named in honor of a former student who provided Disability Services with a generous endowment. This brief presentation was created and shared during our naming ceremony and gives some additional context. The center provides space for coordination, production, training, and awareness building. It is where we produce accessible e-text, braille, tactile graphics and 3d prints, but also where we coordinate ASL Interpreting and TypeWell. To learn more please visit!

  • Location: Sylvania CC 260
  • Contact: Cathy Murphy, Senior Office Assistant
  • Phone: 971-722-4341
  • video phone: 503-928-5875

Our Team Members

  • Michael Cantino is an Accessibility Specialist who worked in K-12 special education for over a decade and joined the PCC Disability Services team in 2017. He is a Library of Congress certified braille transcriber and loves learning about and teaching assistive technology.
  • Daynia Daby works Mondays through Thursday at Southeast.
  • Melanie DeLeon, MS – Coordinator of Interpreting and Transcribing Services.  Mel has been an ASL interpreter for almost 25 years.  She has specialized in legal, mental health and international interpreting partnering with Deaf interpreters. She is a dedicated Thorns fan – Go Rose City!
  • Brian Fay is the Manager of Accessible Technology. Brian assists the College by evaluating proposed technology purchases for accessibility. He also works with PCC departments and staff to provide required accommodations when technology presents barriers to equal access.
  • Erik Ferguson is an AT Trainer who has worked in the field of Assistive Technology since 1997 and has been with PCC since 2014. He has a special interest in disability arts and culture.
  • Kari Hanken is a DS Counselor who has worked in Disability Services at Portland Community College for 15 years. She received her Master’s in Education from the University of Wisconsin-Whitewater with an emphasis in Transition. Kari has served on the Assistive Technology Committee and the Behavior Intervention Team. Kari served on the ORAHEAD (Oregon Association for Higher Education and Disability) Board from 2009-2012. She has a special interest in working with students with disabilities who are transitioning from high school to college and working with students who experience learning disabilities and ADHD. Other populations and areas of experience include: LGBTQ, veterans, students with physical and sensory disabilities, TBI, mental health disorders, chronic medical conditions, and autism spectrum.
  • Debra Harris is an ASL Interpreter.
  • Lynn Kelly is a DS Counselor who typically works three days per week at Southeast. She has a Master’s in Rehabilitation Counseling, Certification in Rehabilitation Technology, a background in consulting and training in accessible design and technology, and extensive experience working with students and academic faculty on accessibility and disability management concerns.
  • Patricia Kepler is an Accessibility Specialist experienced in skills training and advocacy for people with disabilities. She meets with students to ensure tools and techniques are being effectively implemented and provides training and professional development for staff and faculty. In addition, she serves as co-chair of the Committee for an Accessible College Culture.
  • Louiza Kondilis is an AT Trainer.
  • Louise Magarrell is an ASL Interpreter and TypeWell Transcriber.
  • Jennifer Margolis is a DS Counselor who typically works four days per week at Sylvania.
  • Shasti McLaughlin is an ASL Interpreter.
  • Ruth McKenna has been a counselor and instructor at PCC since 2002. She earned her Master’s Degree in Counseling Psychology at Lewis and Clark College and is a Licensed Professional Counselor (LPC) with the state of Oregon. Ruth serves on the Financial Aid Time Frame Extension Committee and participates with the Behavioral Intervention Team as needed. She worked closely with the Veteran’s Resource Center when she was at the Rock Creek campus. Ruth is now at the Cascade campus. The main focus of her professional training is in the mental health field with special interests in the following populations: Asperger’s Syndrome, Veterans, Traumatic Brain Injury, PTSD, and other Anxiety Disorders.
  • Wendy Palmer works on our learning evaluation access project and serves as co-chair of our Accessible Built Environment Committee.
  • Kaela Parks is the Director, and is responsible for managing the fiscal and human resources of the department to best assist the college in honoring our mission and commitment to access, opportunity, and equitable student success. She is also c-chair of the Accessibility Council Steering committee.
  • Phyllis Petteys is an Accessibility Specialist who meets with students to ensure tools and techniques are being effectively implemented, provides training and professional development for staff and faculty, and works to improve accessibility proactively. In addition, she serves as chair of the College’s AT Committee.
  • Angel Ray is a DS Counselor who has a masters in counseling from Portland State University. She started working at PCC in 2013 as an Accessibility Tech assuring instructional tools and materials were accessible to students using screen-readers and occasionally still helps in this area. In 2014 she began her PSU student internship in Disability Services as a counselor and still enjoys working in this capacity today. Outside of PCC, Angel has a private practice counseling individuals and their families struggling with adjustment to disability and is accruing hours as an Oregon state licensed intern under a state qualified supervisor. She actively serves as a strong advocate in the community by participating as a commissioner on the Portland Commission On Disability (PCOD) as well as other advocacy groups. As a person who identifies as having a disability herself, Angel provides a unique connection with students by sharing the experience of living with a disability while working through higher education and life challenges.
  • Jacob Spindel is an Alternate Format Technician who works primarily on textbooks and related curricular materials.
  • Marjorie Tilley is a TypeWell Transcriber.
  • Bret Westwood is a DS Counselor who works Fridays at Southeast.
  • Donna Wolf is an Alternate Format Technician who works primarily on video captioning.
  • Harry Zweben is a DS Counselor has served on the Sylvania Diversity Council and the Veterans Task Force as well as several boards, including Better Futures — an ongoing project helping young adults in foster homes continue from high school on to college as well as ORAHEAD, the Oregon Association for Higher Education and Disability. Harry has a special interest in assisting students on the autism spectrum and helping veterans to transition to student and civilian life. He typically works four days per week at Sylvania.