Portland Community College | Portland, Oregon Portland Community College

IT Exception Request

Exceptions to PCC Information Technology (IT) standards are meant to assist areas where a temporary solution is needed, and allow time for the requester to comply with IT policy and standards. All exception requests are reviewed and approved by the Information Security Manager and the CIO.

As we restrict workstation administrative privileges as part of the Active Directory (AD) rollout, we recognize that there will be instances where some users will require elevated privileges to ensure normal operations and academic continuity.

Because exception requests are reviewed on a case-by-case basis, it is important to provide as much information as possible (using the form below) to support your request. Once a request is approved, notification will be sent to the requester and the supervisor indicated on the request.

*** Requests take up to 10 days to process. ***


  • Ability to update software that requires an administrative prompt

Service Availability: 24/7

Service Owner: Information Security

At a glance

Who uses this service

Employees, Faculty

Get help

For more information or technical assistance, contact the IT Service Desk