PCC IT exception request

Exceptions to PCC Information Technology (IT) standards are meant to assist areas where a temporary solution is needed, and allow time for the requester to comply with IT policy and standards. All exception requests are reviewed and approved by the Information Security Manager and the CIO.

As we restrict workstation administrative privileges as part of the Active Directory (AD) rollout, we recognize that there will be instances where some users will require elevated privileges to ensure normal operations and academic continuity.

Because exception requests are reviewed on a case-by-case basis, it is important to provide as much information as possible (using the form below) to support your request. Once a request is approved, notification will be sent to the requester and the supervisor indicated on the request.

Individual devices with approved exceptions may still be at risk once an exception is approved. IT can implement special configurations to enhance the security of your PCC device and data on that device.

Approved exceptions will be assigned an expiration date to ensure the request is continually reviewed for validity and necessity.

*** Requests take up to 10 days to process. ***

Employee information

Please provide information below about the employee in need of the exception.

Name*

Job title*

PCC email*

PCC phone*

Active Directory (AD) username

Department

Location*

Building

Room

Immediate supervisor's name*

Immediate supervisor's email*

Immediate supervisor's phone*

Exemption information

Type of exception you are requesting*

Describe the activity you are NOT able to accomplish*

List the application(s) you are unable to use*

List the name of the computer(s) you need to use for this application

How to find your computer name

Please provide information about any error codes you may have received as a result of being unable to use the above application(s)*

Does this device access, view, or store high-risk data?*

High risk data: Resources that require functionality or access relating to HIPAA, FERPA, Payment Card Industry (PCI) or any other interrelated protected data classifications and have special regulatory requirements preclude allowing exceptions.

Phone

This field is for validation purposes and should be left unchanged.