Computer Deployment – Employees

Computer deployment refers to purchasing, readying, and deploying a new computer to PCC employees. All technology purchasing should be facilitated through ITBUY / Procurement and their established Quote Request Form. Once the computer is ordered through ITBUY, the vendor (Dell, Apple, Microsoft) will ship the hardware to PCC Center Distribution Services (CDS), then it will be delivered to the requesting departments’ campus via the IT Campus Team.

Note: Technology purchasing should occur 3-4 weeks before needing the new computer to ensure it is ready for employee deployment.

The IT Campus Team will unbox the computer, apply standard configurations & software, and then handle the computer drop-off task with the assigned employee. Before any computer drop-off, the requesting department needs to provide IT with the individual’s name/email (@pcc.edu) and physical office location for device assignment. If the designated employee is working 100% remotely, the requesting department will also need to schedule for the computer to be picked up by the employee at a PCC location or handle delivery arrangements. If a department is requesting a bulk purchase of computers, please engage with PCC IT to talk through the request to ensure successful computer deployments.

Larger computer deployment requests may require an IT Project Request to help better facilitate.

Benefits

  • Standardize & Licensed Software
  • Security Updates
  • Warranty/Support

Service availability

Monday - Friday (8am - 5pm)

Service owner

Campus Desktop Support

At a glance

Who uses this service

Employees

Get help

For more information or technical assistance, contact the IT Service Desk