Where do I get my books and materials?
Visit the Online Learning bookstore to select your books.
You may hear about the Sylvania campus bookstore a lot as a Online Learning student. The Sylvania campus store is our largest store, and it houses our warehouse. As a result, all Online Learning materials are mailed from this location.
What if there is no book listed for my course?
Please check with your instructor for more information about the books and materials required for your course.
Do you ship anywhere in the US?
We ship to any street address in the US through UPS. However, if you live in Alaska, Hawaii or have an APO address, your process is a little different. Please see the next section, "Do you ship overseas", for more information.
Also, we cannot ship to PO Boxes. You can use your home, work or a friend's address, or contact us for assistance at 971-722-4715 or sybkstrorder@pcc.edu.
Do you ship overseas?
We do ship overseas, through the United States Postal Service. We also ship to Alaska, Hawaii and APO addresses. There are additional shipping charges for sending packages to these and international addresses. We cannot use FedEx or any other carrier for international shipping. When shipping, we collect and package your books and materials to obtain an accurate weight of the box. Once we have the weight, we get a shipping quote and contact you with the amount. Don’t worry – we won’t process your shipment without verbal or electronic approval from you.
Can I return my books?
Yes. In order to receive a full refund, minus the shipping and handling charges, please arrange to have your books returned by the end of the first week of classes. Include your packing slip and mail your package to:
PCC Sylvania Bookstore
Online Order Returns
12000 SW 49th Ave
Portland, OR 97219
Your refund will be processed to your original form of payment. We do not pay return shipping. Books that are damaged or removed from their original wrappings will not be returned at the full new value. Please review our return policy.
Is buyback offered online?
Yes! We work with a nationwide book vendor to process buyback online at any time. Please visit the online buyback website for more information and to begin your transaction.
Do you offer digital textbooks?
Yes we do! Please visit our digital textbook retailer to browse titles we offer online.
Can online students rent textbooks?
Sure! Please note that you are responsible for returning your rental books by the due date on your rental agreement. If you would like to return your rental books via mail, please send them to:
PCC Sylvania Bookstore
Online Order Returns
12000 SW 49th Ave
Portland, OR 97219
Please include the name and PCC ID number of the person that rented the books in the package. We cannot process a rental return without this information, and you will be charged the replacement value of the book if we cannot process your return.
Are there other options for discounted textbooks?
Yes! The Campus Marketplace lets students list books for sale and negotiate prices and terms with one another. You might be able to find a student willing to ship a book to you at a great price.
I thought of another question
Great! Give us a call at 971-722-4715 or send a message to sybkstrorder@pcc.edu and we’ll get back to you as soon as possible.