Jamf Pro, developed by Jamf, is a comprehensive management system for Apple macOS computers and iOS devices. With Jamf Pro, IT Technicians proactively manage the entire lifecycle of all Apple devices. This includes deploying and maintaining software, responding to security threats, distributing settings, and analyzing inventory data.
Jamf Pro consists of a management server cluster, known as the JAMF Software Server (JSS), a small software utility known as an “agent” on enrolled macOS computers, and a Mobile Device Management (MDM) profile on enrolled macOS and iOS devices.
The agent on a macOS client checks in with the JSS at computer startup and every 15 minutes thereafter, consuming 2KB of network traffic, 4MB Real Memory, and 0.10% CPU. In addition, computer inventory is uploaded to the JSS once a day, causing less than 200KB of network traffic, 8MB Real Memory, and 3.74% CPU. On average the inventory process takes 30 seconds to complete.
An iOS client checks in with the JSS once a day, or on request by a PCC IT Technician. All client/server communication is encrypted by a certificate pair configured when the agent/profile is installed.
There will be no automatic changes to the privileges of your user account by enrolling in Jamf Pro. Your IT support group will contact you if changes are to be made in the future.
- Reliable software updates and patches with little to no interaction on user part.
- No personal data is scanned, indexed, or transmitted off the device.
- Integrated Self-Service portal for custom software installs
Service Availability: 24/7
Service Owner: Campus Desktop Support