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MSD151 Working with Difficult People

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Examines various concepts in understanding and successfully managing difficult behavior in a diverse workplace environment. Explores strengths and weaknesses of various behavioral/conflict styles and self-assessment instruments measuring individual approaches to relationships and conflicts. Includes specific techniques in dealing with difficult encounters to enhance workplace relationships. Audit available. (See course content and outcomes.)

Credits: 1

List of classes for MSD151 Working with Difficult People
CRNClass typeLocationDays & timeDatesSeats availableFacultyMore info
20052OnlineNot applicableAvailable 24/7
From May 8 through June 2, 2023
Joan L HartleyBooks for CRN 20052 $0
Class details for CRN 20052

Class schedule definitions

cost is based on the number of credits – see tuition and fees
$0 or <$40 means low cost books (doesn't include other supplies like calculators)
use the CRN to register in MyPCC – see how to register
Class types:
see more about class types
  • In-person: classes take place at specific times and locations. Attendance in person is required.
  • Online: classes do not have meeting times. Regular online interaction is required and there are weekly assignments.
  • Remote: classes take place at specific times online. Students must be logged in during class meeting times.
  • In-person and remote: classes meet both in-person and remotely. Attendance at both is required.
  • In-person and online: classes meet in-person with additional online activities required.
  • Remote and online: classes meet remotely with additional online activities required.