Panther Print Program

Poppie the Panther on paper illustration

The Panther Print Program is a money-saving effort adopted by PCC to be more conscious and purposeful about printing. The program encompasses all printers and copiers throughout the district that are connected to the PCC network. The only exceptions to this are Xerox copiers purchased or  leased through the Print Center as part of the Xerox Fleet Program, and devices that are not connected to the PCC network.

In an effort to increase security and savings of energy, labor, and money, PCC has elected to adopt a printing mandate called the Panther Print Program. As of September 8, 2018, those using local, non-networked printers are required to cease usage of their local machines. Instead, they are encouraged to enroll their current device in the Panther Print Program, purchase or lease a new Xerox Fleet multi-functional device, or use their Copier ID to print to or copy using a nearby networked copier.

Benefits of the Panther Print Program

The Panther Print Program offers low printing and copying costs by streamlining service and supplies through one vendor for the whole district. In doing so, the college is able to negotiate the lowest prices possible, which is expected to save the college an estimated $900,000 per year!

With the Panther Print Program, each device will be billed monthly using a “per-click” billing model, meaning you only pay for the number of impressions (per side of page) made, rather than paying to buy or lease a machine as well as all the fees associated with such purchases.

Additionally, Panther Print Program benefits include:

  • quick technical support if the machine breaks (you’ll be contacted within 4-hours of call placement during business hours)
  • all 8.5×11″ white and pastel copy paper
  • all toner and device supplies, regardless of printer make and model
  • automatic delivery of new toner and device supplies when they’re running low
  • recycling program for used toner cartridges and supplies
  • easy, automatic monthly billing to your department’s FOAP for program services

Enroll in the Panther Print Program

If your device has not been tagged with a sticker, you can enroll it by submitting the Panther Print Program sign-up form. You may also need to contact the IT Department to ask them to connect your device to the PCC network via a PACE connection. Please note: Depending on its age, your device may not be eligible for this program, in which case you may need to lease or purchase a new device through the Xerox Fleet Program or use an existing networked Xerox printer or copier, located around the district.

Once enrolled in the Panther Print Program, the key operator (contact person) for the device will receive automatic shipments of supplies as needed. Please recycle any used toner cartridges and supplies by them in the box the new one came in tape it closed. Write “USED” on the box, then request a pick-up for inter-campus mail delivery to the Print Center in SY-CC116.

What if I don’t have a printer or copier?

If you do not have a printer or copier to enroll, you can purchase or lease a Xerox multi-functional device through the Print Center’s Xerox Fleet Program.

Resources

More information about the Panther Print Program

Why has PCC decided to engage in this program?

The Panther Print Program was put into place to give the college transparency and control over printing processes and costs. This will ultimately save money, automate steps, allow more time for other IT efforts, improve printing security, and increase environmental sustainability. By using a single vendor, PCC can predict costs for printing, service, and supplies, as well as save admins time by automating the supply ordering process.

Similar programs through Xerox have saved major college departments 10-30% on document management costs and freed up valuable IT resources to focus on strategic initiatives.

Is participation in the program mandatory across all divisions?

Yes, this program is mandatory. The PCC Cabinet and Board of Directors have identified this program as a huge money-saving effort by the college – a savings of many hundreds of thousands of dollars – which could be used to prevent future employee layoffs and tuition increases.

What’s the difference between the Panther Print and Xerox Fleet Programs?

The two programs are very similar in that members receive the same services and the devices are all linked to the PCC network. However the two main differences between the programs are:

  1. Xerox Fleet Program members actually lease a Xerox multi-functional device through the Print Center and pay a monthly lease fee for the machine and all services. Included in the lease fee are all the machine technical services, supplies, training, accounting via Copier ID, and white/pastel 8.5×11″ copy paper. For more information, please visit the Xerox Fleet page or request a quote to lease or purchase a Xerox multi-functional device.
  2. Panther Print Program members continue to use their current devices, but now pay “per-click” (printed side of the page) that the machine makes. Included in this per-click cost are all the machine technical services, supplies, and white/pastel 8.5×11″ copy paper. To get all of these benefits, please enroll your machine in the Panther Print Program.
How does the Panther Print Program save money for the district?

This program has the potential to save PCC more than $900,000 per year, depending on final configuration at the service sites. Additionally, PCC anticipates significant energy savings and reduced labor with the automated inventory system, which would realize additional savings. With the Panther Print Program, departments will be charged for actual print usage rather than having to buy a machine or lease one at an exorbitant fee and pay for service and supplies separately. The Panther Print Program will be run through the PCC Print Center, who gives back 4% of any and all earnings to the General Fund. The Print Center will finance toner and service technicians, and charge back to departments on a monthly basis via FOAP accounts. Departments will be billed “per click”, based upon the number of black and white and color impressions (sides of copies) made by the machine during that month.

Cost per impression:

  • $0.044 per black and white
  • $0.16 for color

Note: The impression cost includes machine service, toner, waste container, and copy paper. Toner and machine service are provided through PCC’s contract with Xerox, regardless of machine brand.

How was the savings to the college calculated? My department is concerned that we may see increased costs in our printing budget.

The savings to the PCC District was calculated by taking the vendor’s printer models and the impressions over a period of time and cross-referencing those figures with the applicable toner cartridges for those printer models. This gave us an estimate of savings on toner costs district-wide. (Note: this doesn’t account for the lessened administrative labor or energy savings achieved through this program.)

Some departments have done a great job of managing their printing environment, but the college, as a whole, has not managed them well. Therefore, although individual departments might not immediately experience cost reduction, the college as a whole will. Individual departments can mitigate their costs by reducing the number of printers that they have in their departments, which is one of the main points of the program.

Why is the cost of color impressions so much higher than black impressions?

Color impressions take four times as much toner to print than black and white impressions, resulting in higher printing costs. Additionally, the toner cartridges used in color printers (even the black cartridge) are normally smaller than the black cartridge used in black and white printers. Because of this size difference and the amount of toner needed to create colors, the cartridges in color printers generally print fewer total pages and need to be replaced more often as well, which also contributes to higher costs.

To offset the cost of color printing for your department, please consider some of the suggestions below for becoming more energy efficient.

What steps can my department take to become more energy efficient with our printers?

There are many ways to save energy in your area and help PCC meet it’s sustainability goals:

  • Replace older printers or copiers with new, more energy-efficient devices.
  • Purchase the appropriate-sized printer for your department. Use monthly usage average use as a guide.
  • Use a Xerox Fleet multi-functional device instead of a single-use, desktop printer and energy savings of up to 50% can be realized.
  • Use shared-department networked printers.
  • Remove single-use printers from your department.
  • Take advantage of power-saver features built into your systems and do not turn off devices at night. (A total power down / power up takes more energy than allowing the device to go into and stay in sleep mode.)
  • Use paper efficiently and print duplex (on both sides) whenever possible.
  • Examine office processes on a regular basis: Can you use an electronic document storage system instead of printing hard copies? Use the “scan to email”, “scan to file”, and “scan to USB” features instead of printing and storing hard copies whenever possible.
  • Share documents with your peers instead of printing multiple copies.
  • Ask yourself if the printed copy is really needed before hitting “print”. Research has shown that 45% of print jobs end up in the recycle bin within an hour of printing and that 30% of all print jobs are never picked up from the printer.
  • Return unused supplies to the vendor and recycle used supplies.
  • Choose recycled paper when printing and after use, be sure recycle prints rather that toss in the trash.
Why has PCC chosen Xerox as its district-wide print service provider?

Through a request for bids from local vendors and extensive research and vetting, Xerox won the contract to be PCC’s print service partner, and currently manages the fleet of networked devices across the district. Working with one service provider for the college allows us to negotiate low rates for service, supplies, and devices as well as deliver reports and data necessary to meet PCC’s overarching strategic goals.

How will I receive supplies?

All Panther Print Program devices are connected to the PCC network, and are distinguished by assigned asset names. As supplies run low, an alert will be sent to our automated print supply monitoring system. This will prompt supplies to be shipped to the desk of the assigned key operator (primary contact person). While you should never have to call for supplies, in the event of an emergency you can call the PCC Print Hotline at 971-722-7768 (PRNT) and choose option 2.

If your department is managing multiple devices, you can easily determine which device the supply shipment is for. Review the asset name on the white and teal Panther Print Program sticker on the device, and compare it to the asset name on the shipping label. (This can typically be found in the delivery address section of the shipping label).

Can I just call and order supplies?

Under normal circumstances, you should never have to call for supplies, but in the event of an emergency, you can call the PCC print hotline at 971-722-7768 (PRNT).

Is there going to be surplus of backup printer cartridges at each location?

No. Space is valuable at PCC and the automated print supply monitoring and delivery system will allow for space to be utilized in a more productive manner.

How will I recycle my used supplies?

After you’ve replaced your used toner cartridge or supply, place the used cartridge or supply in the box the new one came in tape it closed. Write “USED” on the box, then request a pick-up for inter-campus mail delivery to the Print Center in SY CC 116. Once there, the supplies will be shipped back to Xerox in bulk for recycling.

Is paper included in the Panther Print Program?

Yes, white and pastel 8.5×11″ copy paper is included in the program. The key operator for your device will need to order it online using the request included paper for Panther Print and Xerox Fleet Programs form.

To order paper of any other size, weight, or color, your key operator should submit the purchase custom paper form instead.

What do I do if my copier/printer breaks?

In the event that your device breaks, call the PCC Print Hotline at 971-722-7768 (PRNT) and choose option 2. Be sure to have the device’s serial number ready when you call, which can be found on the white and teal Panther Print Program sticker on your device.

When you call, you’ll be connected with a representative who will troubleshoot the issue remotely and determine if it’s an issue with the machine or the PCC network. If it is a network issue, you will be referred to the PCC Service Desk. If the issue is at the machine level, a technician will be dispatched to service your machine within a 4-hour window (within business hours, 8am-5pm except holidays.) All machine servicing is included in the program, even for non-Xerox printers.)

How does the Panther Print Program make printing more secure?

If your printer is more than 5 years old, it is highly encouraged that you use a networked Xerox Fleet multi-functional device near you or consider leasing a Xerox machine and becoming part of the Xerox Fleet. Depending on the age and brand of your printer, printed files are likely not encrypted on the printer’s server and are often stored on the hard drive of the machine long after printing. Depending on what types of materials you print, this could have serious FERPA, HIPPA, and privacy consequences. Not only are files vulnerable when disposing or recycling the printer, they can be easily hacked. Xerox machines encrypt every print job and delete all information nightly from their hard drives. This security configuration ensures that private information is not unintentionally shared.

Are specialty printers such as plotters, 3D printers, and CAD printers part of the program?

No. This program does not support specialty printers or supplies of this type.