Media Production Supervisor
Class: Management | Exempt status: Exempt | Grade: J
Under the direction of management, the Media Production Supervisor oversees the day-to-day operations of media production services. Contributes to the development, recommendation, and administration of policies, procedures and processes in support of media production services. Responds to inquiries from College departments and/or external agencies and supervises the media production workgroup.
- Advances Racial and Social Justice
Actively works toward the elimination of racism and social oppression; utilizes culturally responsive practices and processes to achieve equitable student and employee outcomes
- Drives Vision and Purpose
Participates in the creation of and executes a vision for the College’s mission balancing compliance with flexible, multimodal, inclusive delivery of financial services.
- Drives Engagement
Initiates and drives authentic exploration and engagement cross-departmentally to arrive at collaborative solutions that lead to employee and student success.
- Accelerates Agility and Innovation
Analyzes systems, policies and practices and commits to continuous program improvement through the strategic use of culturally responsive data.
- Builds Partnerships
Partners to solve problems, adapts communication and approaches, supports healthy conflict, and develops strong relationships with associated areas to advance institutional goals.
To support student success by delivering access to quality education while advancing economic development and promoting sustainability in a collaborative culture of diversity, equity, and inclusion.
Our vision for equitable student success
Recognizing the unique value, perspectives, strengths, and challenges of every person who comes to PCC for education, all students will achieve their academic goals through equitable support, quality instruction, clear guidance to persist, and an unwavering commitment to completion shared by the entire College community.
Typical Duties and Responsibilities
- Plans, organizes, maintains, and manages the processes and operations within Media Production consistent with the direction set by management. Supervises the daily activities to include: planning, implementing, administering and evaluating projects and services impacting College operations from a media production services perspective.
- Supervises paraprofessionals, technical/support and/or classified staff. Evaluates, supports, and provides guidance on professional development plans and goals for staff in accordance with practices, policies, and collective bargaining agreements. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
- Develops, recommends, and administers policies, procedures, and processes in support of media production technology operations; implements and monitors compliance with approved policies, procedures, and processes.
- Participates in the development of standards and procedures for technology purchases and the utilization of outside vendors. Solicits, provides input into, and makes recommendations for the purchase of enterprise-wide technology solutions. Manages leased and purchased hardware and software.
- Prioritizes work and coordinates activities between applicable campus site(s) and District media production services department.
- Participates in District-wide strategic and tactical planning to coordinate the delivery of products and services. Provides project management for applicable technology deployments.
- Participates in the development of processes to track assets, manage and coordinate inventory, and/or performs other related activities. Works closely with vendor companies and other colleges and universities. Maintains vendor partnerships.
- Supervises and participates in the installation, configuration, troubleshooting, maintenance, and repair of applicable technologies and associated equipment.
- Ensures culturally responsive and inclusive operations that center on historically underserved and marginalized communities; accountable for flexible service delivery modalities that support access and equitable student outcomes.
- Participates in the development and administration of section budget, ensuring compliance with applicable fiscal restraints; implements and allocates resources following budget approval; approves expenditures.
- Participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding College-wide technology services, programs, areas of opportunity, and/or other pertinent information as appropriate.
- Acts as a resource to other departments within the College in order to provide information on available resources, programs, and/or services.
- Supports, implements and promotes advancement of the district’s equity goals and assists in the hiring of a staff that reflects the diversity of the district. Participates in and supports activities that enhance equity-minded recruiting, hiring, and employee retention practices.
- Performs other related duties as assigned.
Work environment includes frequent disruptions and changes in priorities. Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Working hours may vary and some evening or weekend work may be required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.
Associate’s Degree in project management, event planning, video production, theater, or related area. Three (3) years professional experience related to media production services including two (2) years of lead or supervisory experience. Successful completion of PCC LEAD Academy or a comparable external leadership training program may substitute for up to six (6) months of lead or supervisory experience.
OR five (5) years professional experience related to media production services including two (2) years of lead or supervisory experience. Successful completion of PCC LEAD Academy or a comparable external leadership training program may substitute for up to six (6) months of lead or supervisory experience.
Knowledge, Skills, and Abilities
- Program development, budgeting, and project management;
- Supervisory principles;
- Technological trends;
- Computers and applicable software applications;
- Analytical methods and techniques;
- Applicable local, state and federal laws, codes, rules, and regulations.
- Directing and supervising staff;
- Planning, implementing, improving, and evaluating programs, policies, procedures, and financials;
- Diagnosing and resolving complex technology issues;
- Analyzing and evaluating research to identify potential solutions, resolve problems, and provide information in support of goals;
- Utilizing data and assessment outcomes for communication and to make continuous improvements for programs and services;
- Managing change and sensitive topics;
- Communicating technical information to a non-technical audience;
- Providing customer service;
- Managing multiple projects and priorities simultaneously;
- Working with diverse academic, cultural and ethnic backgrounds of community college students, staff and partners.
- Monitor legal and regulatory changes;
- Effectively present complex policy and practice information to multiple audiences;
- Maintain confidentiality;
- Manage healthy conflict to resolve issues in alignment with College mission and goals;
- Apply independent judgment to interpretation and application of rules, regulations, policies, and procedures.
Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.