Portland Community College | Portland, Oregon Portland Community College

Manager of Career Pathways & STEP Programs

Class: Management | Exempt status: Exempt | Grade: K

grad at graduation on stage

Under the direction of management, the Manager of Career Pathways and STEP Programs administers and manages the College Supplemental Nutrition Assistance Program (SNAP) Training and Employment Program (STEP) Consortia Grant and Career Pathways programs to include program design, development and implementation.  The position responds to inquiries from College departments, the community, and/or external agencies and supervises administrative services professionals, technical/support and/or classified staff.

Leadership competencies

  • Advances Racial and Social Justice
    Actively works toward the elimination of racism and social oppression; utilizes culturally responsive practices and processes to achieve equitable student and employee outcomes
  • Drives Vision and Purpose
    Participates in the creation of and executes a vision for the College’s mission balancing compliance with flexible, multimodal, inclusive delivery of financial services.
  • Drives Engagement
    Initiates and drives authentic exploration and engagement cross-departmentally to arrive at collaborative solutions that lead to employee and student success.
  • Accelerates Agility and Innovation
    Analyzes systems, policies and practices and commits to continuous program improvement through the strategic use of culturally responsive data.
  • Builds Partnerships
    Partners to solve problems, adapts communication and approaches, supports healthy conflict, and develops strong relationships with associated areas to advance institutional goals.

Our mission

To support student success by delivering access to quality education while advancing economic development and promoting sustainability in a collaborative culture of diversity, equity, and inclusion.

Our vision for equitable student success

Recognizing the unique value, perspectives, strengths, and challenges of every person who comes to PCC for education, all students will achieve their academic goals through equitable support, quality instruction, clear guidance to persist, and an unwavering commitment to completion shared by the entire College community.

Learn more

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Yes to Equitable Student Success (YESS)
Our roadmap to dismantling barriers and building inclusive systems of education and support.

Strat plan

Strategic planning
The College’s overall map for ongoing planning and strategic actions.

Typical Duties and Responsibilities

  1. Manages STEP Grant program, which includes: monitoring compliance with grant conditions and terms, maintaining intake and accountability procedures, maintaining grant records, and/or performing other related activities.
  2. Develops, plans, and implements goals, objectives, strategies, policies, and procedures for Career Pathways program.  Assesses Career Pathways for need, effectiveness, and opportunities for improvement.
  3. Analyzes, reviews, and develops administrative and programmatic systems, procedures and data to ensure effectiveness of programs and compliance with internal and external requirements.
  4. Collects and analyzes a variety of complex data and information.  Performs statistical analysis and summarizes findings in applicable reports or other communication mediums.  Assesses needs and opportunities.
  5. Advises students, faculty, and staff on a variety of issues related to Career Pathways and STEP programs.
  6. Participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate; represents the District on Local, State, and National committees, advocacy groups, and/or other related groups; confers with a variety of governmental agencies and other organizations regarding program issues.
  7. Develops and administers a variety of administrative documents, which may include: Requests for Proposals, Requests for Quotes, service provider contracts, procedural guidelines, proposal applications, grants, and/or other related documents.
  8. Serves as a liaison with other departments and students within the College in order to provide information on available resources, programs, and/or services.
  9. Develops, implements, and monitors program budget, ensuring compliance with applicable fiscal restraints; implements and allocates resources following budget approval; approves expenditures.
  10. Prepares and delivers presentations regarding Career Pathways and STEP programs; facilitates meetings on program services and issues; attends professional conferences and training sessions.
  11. Supervises academic professionals, technical/support and/or classified staff.  Reinforces staff’s development of PCC’s leadership competencies.  Evaluates, supports, and provides guidance on professional development plans and goals for staff in accordance with practices, policies, and collective bargaining agreements.  Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
  12. Supports, implements and promotes advancement of the district’s equity goals and assists in the hiring of a staff that reflects the diversity of the district.  Participates in and supports activities that enhance equity-minded recruiting, hiring, and employee retention practices.
  13. Performs other related duties as assigned.

Work Environment

Work environment includes frequent disruptions and changes in priorities. Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Working hours may vary and some evening or weekend work is required. Frequent travel to other locations is required and possession of a current driver license. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Minimum Qualifications

Bachelor’s Degree in Administration, Education, Organizational Development, Social Science or related area. Three (3) years progressively responsible experience in program management/program coordination related to educational pathways and/or workforce development, higher education, or grants involving multiple external partners including two (2) years of lead or supervisory experience. Successful completion of PCC LEAD Academy or a comparable external leadership training program may substitute for up to six (6) months of lead or supervisory experience.

OR Bachelor’s Degree in any field AND five (5) years progressively responsible experience related to the area of assignment including two (2) years of lead or supervisory experience.  Successful completion of PCC LEAD Academy or a comparable external leadership training program may substitute for up to six (6) months of lead or supervisory experience.

OR seven (7) years progressively responsible experience related to the area of assignment including two (2) years of lead or supervisory experience.  Successful completion of PCC LEAD Academy or a comparable external leadership training program may substitute for up to six (6) months of lead or supervisory experience.

Knowledge, Skills, and Abilities

Knowledge of:
  • Program development, budgeting, and project management;
  • Grant/contract development and administration;
  • Public relations, marketing, and strategic planning principles;
  • Principles of fiscal accounting and data analysis;
  • Analytical methods and techniques;
  • Applicable local, state and federal laws, codes, rules, and regulations;
  • Understanding of workforce development system structure and procedures, Higher Education principles and practices, trends and employment needs throughout Oregon.
Skills in:
  • Directing and supervising staff;
  • Planning, implementing, improving, and evaluating programs, policies, procedures, and financials;
  • Evaluating research to identify potential solutions, resolve problems, and provide information;
  • Utilizing data and assessment outcomes for communication and to make continuous improvements for programs and services;
  • Managing change and sensitive topics;
  • Speaking in public and communicating technical information to a non-technical audience;
  • Managing multiple projects and priorities simultaneously;
  • Working with diverse academic, cultural and ethnic backgrounds of community college students, staff and partners.
Ability to:
  • Establish and maintain effective relationships with other states, federal agencies, national organization and related professional associations;
  • Effectively present complex policy and practice information to multiple audiences;
  • Negotiate and monitor multiple contracts and contract amendments;
  • Manage healthy conflict to resolve issues in alignment with College mission and goals;
  • Apply independent judgment to interpretation and application of rules, regulations, policies, and procedures.



Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.