Portland Community College | Portland, Oregon

Dean, Student Affairs & Academic Affairs Operations

Class: Management | Exempt status: Exempt | Grade: O

The Dean of Academic & Student Affairs Operations provides oversight and high-level leadership and coordination for Academic Affairs and Student Affairs administrative infrastructure and processes. The position works closely with key leadership in Finance and administrative services, Planning & Capital Construction, Human Resources, Grants Office and Foundation to ensure coordinated planning and management of resources, facilities, and business processes that directly impact instruction and student support. The position ensures integration of academic and student support services (Pathways) planning with resource development and allocation. The incumbent supports Academic Affairs and Student Affairs manager training and development for consistent and compliant administrative practices. The position ensures integration of planning efforts as it relates to facilities, budgets, and human resources in service to the College’s guided pathways operating model and the College Strategic Plan.

Typical Duties and Responsibilities

1. Develops and oversees the integrated infrastructure needed to support Academic Affairs and Student Affairs operations; coordinates consistent and effective systems related to administrative services, planning and processes in the areas of budget, facilities, grants, contracts, strategic scheduling, and related activities.
2. Develops a shared vision and creates accountability for strategic and responsive Academic Affairs and Student Affairs operations models.  Oversees the Academic Affairs and Student Affairs organizational structure transition and maintenance of operational structures, including budgets and processes.
3. Analyzes and assesses Academic Affairs and Student Affairs operational capacity related to the execution of College-wide strategic initiatives and priorities such as Strategic Planning, Facilities Planning, Guided Pathways, Equity and Inclusion Planning, Advising Redesign, Pathway to Opportunity, and others.  Analyzes and assesses institutional capacity and coordination needed for strategic academic planning.
4. Conducts ongoing needs assessment and gap analysis related to effectiveness of the operations infrastructure; directs modification as needed for  continuous process and outcomes improvement.
5. Creates and maintains collaborative and productive partnerships across Academic Affairs and Student Affairs, Finance & Administration, Grants office, Planning & Capital Construction, IT, and other key areas of the College as it relates to operations, learning experiences, and supports. Acts as liaison with Human Resources on issues related to contract administration, position control and other related matters.
6. Provides training and guidance on policy, practice and process for managers and other team members related to administrative services and systems necessary to support Student Affairs and Academic Affairs functions; establishes goals for maintaining constant and compliant application across divisions and departments.
7. Develops policies, administrative procedures and practices related to Student Affairs and Academic Affairs operations that support and demonstrate strong compliance (internally and externally). Responsible for working with appropriate shared governance bodies.
8. Supervises management, academic professionals, classified staff, technical support, and/or student staff. Evaluates and provides guidance and support regarding professional development plans and goals for assigned areas of responsibility in accordance with good management practices, District policies, and collective bargaining agreements. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
9. Develops, oversees, analyzes, and makes budget decisions in alignment with College strategic plan, values and priorities. Forecasts funds needed for staffing, equipment, materials, and supplies.  Approves expenditures and implements budgetary adjustments as appropriate.
10. Supports, implements and promotes advancement of the district’s equity goals and assists in the hiring of a staff that reflects the diversity of the district. Participates in and supports activities that enhance equity-minded recruiting, hiring, and employee retention practices. Ensures integration of a culturally responsive framework for reporting, compliance, and states alignment.
11. Performs other related duties as assigned.

Work Environment

Work environment includes frequent disruptions and changes in priorities. Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Working hours may vary and occasional evening or weekend work is required. Frequent travel to other locations is required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Minimum Qualifications

Master’s Degree and eight (8) years of progressively responsible professional experience related to the area of assignment, providing program/project management or program/project coordination. Four (4) years of higher education management/supervisory experience.

Knowledge, Skills, and Abilities

Knowledge of:

• Strategic leadership and management;
• Program development, budgeting, and management;
• Policy and procedure development and administration;
• Applicable local, state and federal laws, codes, rules, and regulations;
• Public administration and Higher Education principles and practices;
• Conflict mediation;
• Health, safety and emergency preparation, business and operational continuity, and response.

Skills in:

• Directing and providing strategic leadership to staff;
• Planning, implementing, improving, and evaluating programs, policies, procedures, operational needs, and fiscal constraints;
• Evaluating research to identify potential solutions, resolve problems, and provide information;
• Utilizing data and assessment outcomes for communication and to make continuous improvements for programs and services;
• Managing change and sensitive topics;
• Speaking in public;
• Managing multiple priorities simultaneously.

Ability to:

• Drive systemic change for racial and social equity and justice;
• Communicate and execute a vision for student-centered (flexible, multimodal) delivery of instruction and services through oral and written mediums;
• Manage healthy conflict to resolve issues in alignment with College mission and goals;
• Counsel, direct, and facilitate professional development of employees while motivating them toward goal achievement;
• Apply independent judgment to interpretation and application of rules, regulations, policies, and procedures.

New: 11/2020

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.