Portland Community College | Portland, Oregon

CLEAR Clinic Manager

Class: Management | Exempt status: Exempt | Grade: J

The CLEAR Clinic Manager (Community Legal & Educational Access & Referral Clinic) is responsible for the oversight and administration of the PCC CLEAR Clinic, and the provision of legal services aimed at mitigating or eliminating barriers to educational access, workforce development, housing security, and wellbeing for students and community members. Works closely with the College and community partners to provide referrals and legal resources to students and community, and to increase community connections and resources in furthering the organizational mission and goals.

Typical Duties and Responsibilities

1. In collaboration with management, provides strategic and operational leadership and accountability for administrative procedures, systems and practices related to the sustainability and growth of the PCC CLEAR Clinic, and the provision of legal services aimed at mitigating or eliminating barriers to educational access, workforce development, housing security, and wellbeing for students and community members.
2. Develops, plans and implements goals, objectives, strategies, policies and procedures for multiple legal programs, including organizing legal clinic events providing one-on-one legal services, implementing program revisions for the effective and efficient provision of legal services, and resolving clinic participant issues.
3. Ensures culturally responsive and inclusive operations that center historically underserved and marginalized communities.
4. In partnership with management, develops and implements programs that provide students and community members with legal advocacy and assistance, including legal services aimed at positively impacting academic success and retention, community strength and resilience. Advises Clinic attorneys and staff on legal strategy for cases.
5. Oversees Clinic grant programs, including applying for grants, monitoring compliance with grant conditions and terms, setting and executing strategy for sustained grant-funded programming, and creating or pursuing opportunities for growth. Ensures proper documentation is maintained and reported to funding agencies as required.
6. Builds and maintains collaborative and productive partnerships across the College community partners, and shared governance bodies to integrate the planning and execution of holistic, proactive, and seamless delivery of student services.
7. Maintains current knowledge of external and internal resources, policies and procedures and communicates applicable information. Shares accurate referrals and sources for students in the community and serves as a resource center for legal issues.
8. Attends applicable training, Continuing Legal Education programs and conferences to maintain professional competency.
9. Conducts ongoing needs assessment related to student and community legal needs.
10. Develops, oversees, analyzes, and makes budget decisions in alignment with College and department strategies, values, and priorities. Manages office operational budget. Forecasts funds needed for staffing, equipment, materials, and supplies. Approves expenditures and implements budgetary adjustments as appropriate.
11. Supervises Clinic staff, attorneys, interns, externs, academic professionals, paraprofessionals, technical/support, classified staff, students, and/or contractors. Evaluates, supports, and provides guidance on professional development plans and goals for assigned areas of responsibility in accordance with practices, policies, and collective bargaining agreements. Hires, evaluates, trains, disciplines and recommends dismissal of staff and volunteer attorneys as necessary.
12. Implements and promotes advancement of the district’s equity goals and assists in the hiring of staff that reflects the diversity of the district. Enhances equity-minded talent management, including recruiting, hiring, and employee retention practices.
13. Performs other related duties as assigned.

Work Environment

Work environment includes frequent disruptions and changes in priorities. Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Working hours may vary and occasional evening or weekend work is required. Frequent travel to other locations may be required. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Minimum Qualifications

Juris Doctorate law degree from accredited law school, active Oregon State Bar membership, and two (2) years of practice experience. One (1) year of progressively responsible professional experience related to obtaining and managing multiple grants and contracts, and one (1) of experience working with marginalized communities.  Two years (2) years of management/supervisory experience supervising employees. Successful completion of PCC LEAD Academy or a comparable external leadership training program may substitute for up to 6 months of lead or supervisory experience.

Knowledge, Skills, and Abilities

Knowledge of:

• Supervisory principles;
• Program development, budgeting, and management;
• Policy and procedure development and administration;
• Public administration and higher education principles and practices;
• Federal and other grant programs;
• Applicable local, state and federal laws, codes, rules, and regulations;
• Oregon Rules of Professional Conduct for legal professional standards and best practices;
• Health, safety and emergency preparation, business and operational continuity, and response.

Skills in:

• Planning, implementing, improving, and evaluating operations, programs, policies, procedures, and financials;
• Evaluating research to identify potential solutions, resolve problems, and provide information;
• Developing and running a legal service program that serves communities;
• Collaborating with College and community stakeholders;
• Utilizing data and assessment outcomes for communication and making continuous improvements for programs and services;
• Working with diverse academic, cultural, and ethnic backgrounds of community college students and staff.

Ability to:

• Communicate and execute a vision for student-centered (flexible, multimodal) delivery of services through oral and written mediums;
• Drive systemic change for racial and social equity and justice;
• Manage and mediate conflict and sensitive topics;
• Counsel, direct, and facilitate professional development of employees while motivating them toward goal achievement;
• Promote and model teamwork and establish an inclusive, collaborative, service-oriented, diverse environment;
• Employ independent judgment in developing strategies and approaches while carrying out the goals of the legal services program;
• Work discreetly with highly confidential and sensitive information;
• Apply independent judgment to interpretation and application of rules, regulations, policies, and procedures.

New

5/2022

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.