Meet Our Team
Bilingual Confidential Advocate
This position is vacant at this time, we anticipate welcoming a new team member to Hope Services in the near future.
Hayley Hayes (she/her), Confidential Advocate
A little about me: I have supported community members in multiple settings since 2014 at a 24/7 emergency shelter, crisis lines, and hospital response before coming to PCC. Working with survivors, their kids, and pets and being able to witness first-hand their strength, creativity, humor, and love has continually solidified my passion for this work! I believe that people are the expert in their own lives and I bring this philosophy to work every day. I am constantly learning from those I work with about how to be the best advocate I can. We can all use support sometimes, and being able to provide that to our students is an honor.
Outside of work: On any given day you can find me playing futsal, cooking, walking my pit-mix Kylo, enjoying summer time (or waiting for it to be summer time!), and being near/in water.
Primary Location: Cascade Campus. I can be reached at 503-619-7041 (text or call) or via email at hayley.hayes@pcc.edu.
Heather Hagelberger (she/her), Relationship Abuse and Sexual Violence Prevention Coordinator
A little about me: As a survivor, I always knew I wanted my work life to be reflective of the world I hope to leave behind for future generations. I have worked with people effected by violence all throughout my career, and I carry their stories with me. They have all impacted me in some way throughout the years. While supporting the needs of survivors of domestic violence, sexual assault, and human trafficking, I have wondered how our systems maintain these cycles of violence. That’s what made me want to focus on stopping it before it happens. My hope is that more people will learn about preventing violence, and that these harmful cycles become rare in our community.
Outside of work: In my free time I love spending time with my family and my dog, Paul Rudd the German Shepherd. I am always happiest and feel most peaceful when I’m near water, singing karaoke, decorating specialty cakes, and love to learn about new topics and perspectives.
Primary Location: Cascade campus though you can find me all over the college as You can reach me at 971-722-5248 (call) or email me at heather.hagelberger@pcc.edu
Caroline Bartlett (she/her), Program Director
A little about me: I have been working in our communities since 2006 serving survivors of dating/domestic violence, family violence, sexual assault, and stalking. This has included on community crisis lines, local non-profits, an emergency shelter, and in navigating the criminal/legal system. Survivors are some of the strongest and most inspiring people that I have met. I have been honored to walk beside them in their journeys as they navigate safety, fear, loss, and systems that can cause more harm than good. I am committed to supporting survivors in leading our work together and being the experts in their own lives. At PCC, I bring a passion to shift culture that allows violence to flourish. I wish to help create a culture of care where students are heard, validated, and receive the support that they are seeking. I am so excited by the wisdom, energy, and passion of PCC students to make changes on our campuses that supports our community to thrive.
Outside of work: I love to walk, be in nature, listen to music and rock climb. These give me outlets to turn my brain off, move my body, and help me balance being a working mom. I also love to cook and feed my family nourishing tasty foods.
Primary Location: Cascade campus and remote, but I come to any given campus regularly. I can be reached at 971-722-5633 or via email at caroline.bartlett@pcc.edu.