Portland Community College | Portland, Oregon Portland Community College

CCOG for CEU 3466 Fall 2022

View archive version »
Course Number:
CEU 3466
Course Title:
Email Etiquette
Credit Hours:
0.2
Lecture Hours:
0
Lecture/Lab Hours:
0
Lab Hours:
0

Course Description

How a person presents themselves via e-mail is just as important as their in-person impression. In this workshop participants will learn strategies to develop and use e-mail tools; effectively deliver information and services via e-mail; and efficiently manage data and information.

Intended Outcomes for the course

Basic principles of e-mail professionalism How to plan your message Awareness of email tone and language Ensure your emails move agendas forward How to choose the best channel to communicate