Portland Community College | Portland, Oregon Portland Community College

CCOG for CEU 3438 Winter 2022

View archive version »
Course Number:
CEU 3438
Course Title:
Quality Auditor
Credit Hours:
0.7
Lecture Hours:
0
Lecture/Lab Hours:
0
Lab Hours:
0

Course Description

Participants will learn the CQA Body of Knowledge in this instructor-led online course. The class format includes lecture, reading, interactive class scenarios, and practicing online test questions in preparation for the ASQ CQA exam.

Intended Outcomes for the course

The basic terms, concepts, and purposes of audits, as well as the roles, responsibilities and legal issues surrounding them
The steps of an audit, from preparation to closure methods
Articulate auditor competencies, including resource management, conflict resolution, communication, and interviewing techniques
The elements of audit program management, effectiveness, business applications, and auditor training
Fundamental quality control tools, sampling methods and descriptive statistics