Health Share Program Coordinator
Title: Health Share Program Coordinator
Category: Academic Professional
Level: AP 3
Under the direction of and in conjunction with management, the Health Share Program Coordinator works with community service providers to identify candidates. Provides information and assistance with associated scholarships. Provides general academic advising to program participants and tracks student and program outcomes.
Typical Duties and Responsibilities
- Identifies interested and eligible incumbent workers for participation in program. Acts as liaison with Addiction Services providers to disseminate program information, including scholarship opportunities.
- Creates marketing and outreach materials for program promotion including brochures, orientation materials, forms, etc., with information about Health Share grant-funded program and the PCC Addiction Counseling Program.
- Advises scholarship recipients on program requirements; creates academic plans and monitors progress.
- Assists with coordinating practicum experiences for students in the program that meet the needs of the student and the employer.
- Responds to inquiries and issues from employers, potential and current students, PCC faculty and staff; facilitates solutions or refers as needed.
- Coordinates and assists in the preparation, monitoring, and tracking of the organization’s budgets, grants, initiatives, scholarship disbursements, and/or funding sources as assigned.
- Determines and disburses resources and services as needed (e.g. tutoring, bus passes, etc.).
- Collects, prepares, reviews, analyzes, and reports on a variety of complex information and data, makes recommendations and implements changes based on findings.
- Creates and maintains tracking tools to document outreach, advising, and services provided.
- Provides regular updates to management and employers on student progress and program outcomes.
- Provides general scholarship communication to recipients, answers questions and provides guidance.
- Participates in meetings or serves on committees and represents PCC to employers, agencies and other community service organizations.
- Positions in this classification may perform some or all of the responsibilities above and all positions perform other related duties as assigned.
Work Environment and Physical Requirements
Work is typically performed in an office setting. Incumbents are required to visit employers’ offices or field sites for meetings, which may require the use of a personal vehicle. Occasional early morning, evening, and weekend hours are may be required.
Bachelor’s degree in a healthcare related discipline, education, psychology or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis. Two years of related experience in coordinating educational programs or providing student services required.
Knowledge, Skills, and Abilities
- Student success and retention strategies;
- Program coordination principles and best practice;
- Effective marketing techniques and engagement strategies;
- Healthcare educational trends.
- Designing, developing, maintaining and updating systems;
- Developing, administering, and managing budgets;
- Researching and locating information related to internal and external organizations using online and other sources;
- Speaking in public;
- Working effectively with diverse client and employee groups;
- Utilizing Microsoft Office suite to create documents, spreadsheets, presentations, etc.
- Manage and keep organized, detailed information about the program and its users;
- Present programmatic information one-on-one or to small and large groups;
- Analyze and resolve problems with minimal supervision;
- Effectively communicate both in writing and verbally;
- Prioritize multiple projects and deadlines.