Portland Community College | Portland, Oregon Portland Community College

Education Center Director

  • Title: Education Center Director
  • Category: Management
  • FLSA: Exempt
  • Grade: M

Job Summary

Under the direction of the Dean of Instruction or Campus President directs the operations of one or more Education Centers.  The Center Director is responsible for establishing overall operating policies and procedures, overseeing budget development and compliance, and creating business strategies to engage the community and partner with external agencies.  The incumbent will oversee faculty management, administrative service professionals and technical and support staff.

Typical Duties and Responsibilities

  1. Supervises faculty, management, academic and/or administrative services professionals, paraprofessionals, technical/support and/or classified staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
  2. Directs the operations of the center, relative to District mission, values, goals and objectives including: budgeting, planning, organization, facilities and administration of all processes and operations for student services and instruction while maintaining compliance with applicable federal, state and local regulations and laws.  Develops and implements procedural and program improvements. Monitors and recommends Center expansion to meet community needs.
  3. Represents PCC and serves as a liaison to a wide range of external agencies and partners including but not limited to:  local government, school district, private schools, public organizations, business and industry, etc.
  4. Actively participates in the recruitment and retention of students through outreach activities.  Develops and coordinates schedules to implement and grow academic and student service offerings in the service area.  Responds to student concerns and complaints.
  5. Collaborates with a variety of internal departments to ensure coordination and compliance with processes, regulations and laws:  financial aid, registration, TSS, Library services, marketing and public relations, along with a variety of student services and academic departments.
  6. Develops and implements a wide variety of communication events including but not limited to public presentations, information sharing with targeted key stakeholders, and conducts outreach activities.
  7. Provides leadership in and contributes to the College’s diversity plan by fostering an environment of cooperation between students, staff and the public who represent a variety of cultural, social, economic and educational backgrounds.
  8. Prepares, reviews, interprets, and analyzes a variety of complex and multi-faceted information, data, contracts, forms, schedules, calendars, surveys, and reports; makes recommendations based on findings.
  9. Collects and analyzes a variety of complex data and information. Performs statistical analysis and summarizes findings in applicable reports or other communication media.
  10. Participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate.
  11. Positions in this classification perform other related duties as assigned.

Work Environment and Physical Requirements

Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily. Travel between campuses and centers requires the ability to drive and use of a personal vehicle.

Minimum Qualifications

Master’s degree in Community College Administration, Education, Business Administration or related field. Six years of progressively responsible, related experience in an academic department, business, industry or post-secondary institution.  Three years of experience in a supervisory or lead capacity.

Knowledge, Skills, and Abilities

Knowledge of:
  • Leadership principles;
  • Public relations principles;
  • Budgeting principles;
  • Grant development, administration, and management principles;
  • Community agencies and resources;
  • Strategic planning principles;
  • Financial management principles;
  • Program development and administration principles and practices at a District-wide level;
  • Policy and procedure development practices;
  • Advanced principles and practices in assigned area of responsibility;
  • Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes.
Skills in:
  • Supervising subordinate staff;
  • Reading, comprehending, and reviewing financial information;
  • Making program decisions based on financial considerations;
  • Adapting to rapidly changing environments;
  • Handling multiple tasks simultaneously;
  • Providing public relations;
  • Preparing and managing grants;
  • Developing, managing, and administering budgets;
  • Monitoring and evaluating programs;
  • Collaborating with external agencies;
  • Interpreting and applying applicable laws, rules, and regulations;
  • Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals;
  • Monitoring legal and regulatory changes;
  • Mediating conflict;
  • Conducting negotiations;
  • Analyzing processes and making recommendations for improvement;
  • Researching, analyzing, and applying relevant information to the development of departmental processes and programs;
  • Coordinating activities with other internal departments and/or external agencies;
  • Preparing a variety of reports related to operational activities, including statistical analysis;
Ability to:
  • Maintain confidentiality;
  • Work with diverse academic, cultural and ethnic backgrounds of community college students and staff;
  • Utilize computer technology used for communication, data gathering and reporting;
  • Communicate effectively both verbally and in writing.

Reviewed: 12/2018

  • New: 6/2018
  • Replaces: Newberg Center Director