People Strategy, Equity, and Culture

Small Business Development Center Director

  • Title: Small Business Development Center Director
  • Category: Management
  • FLSA: Exempt
  • Grade: M

Job Summary

Under the direction of the Executive Director or Campus President, provides planning and direction to the Small Business Development Center; establishes overall operating policies and procedures in strategic alliance with CLIMB and PCC mission, vision and values. Responds to inquiries and requests for service from College departments, small businesses, corporations, individuals, community and external agencies and supervises management, campus faculty, administrative service professionals, paraprofessionals and technical/support staff.

Typical Duties and Responsibilities

  1. Provides oversight and directs the implementation of the Center’s strategic direction in the context of the College and statewide programs of the Oregon Small Business Development Center Network in order to achieve organizations goals. This includes planning, coordinating, administering, marketing and evaluating programs, projects, student retention, strategic planning, processes, procedures, systems, standards, and/or service offerings; ensures compliance with Federal, state and local laws, regulations, codes and/or standards; coordinates activities between multiple service areas; works to integrate and coordinate service areas.
  2. Supervises management, academic and/or administrative services professionals, paraprofessionals, technical/support and/or classified staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
  3. Directs small business services consistent with applicable requirements and the needs of the small business community by developing and offering integrated and comprehensive instructional training courses and business advising services to local entrepreneurs and the small business community, which includes the development of business plans, marketing plans, financial plans, access to capital, international trade, and/or other applicable areas.
  4. Develops, recommends and administers consulting, training, and operating policies, procedures and processes in support of the business and international trade instruction program; implements and monitors compliance with approved policies, procedures and processes. Ensures compliance with applicable local, state and national standards.
  5. Promotes Center programs and services to community organizations, local businesses and centers of influence. Develops joint programs and solicits additional funding support from governmental agencies, corporations and/or other potential funding sources.
  6. Prepares and administers budget, including grant budgets; prepares cost estimates for budget recommendations; submits justifications for budget items; monitors and controls expenditures.
  7. Develops and teaches classes on various subject concerning small business and international trade.  Schedules and assigns classes, which includes negotiating space and shared resources and coordinating instructional computer laboratories.
  8. Prepares, reviews, interprets and analyzes a variety of complex and multi-faceted information, data, contracts, forms, schedules, calendars, surveys and reports; makes recommendations based on findings.
  9. Performs statistical analyses and summarizes findings in applicable reports or other communication mediums.
  10. Serves as a liaison between assigned programs, external agencies, and the institution, which include students, staff, faculty and administration; represents the District and/or program at a variety of meetings, public events, training sessions, on committees, and/or related events; cultivates, establishes and maintains positive collaborative relationships with community groups, stakeholders and establishments.
  11. Collaborates with applicable agencies to assist in the development and implementation of statewide private and public sector initiatives to increase and improve services to the community.
  12. Positions in this classification may perform all or some of the responsibilities above and all positions perform other duties as assigned.

Work Environment and Physical Requirements

Work is generally performed in an office environment, with frequent interruptions and irregularities in the work schedule. No special coordination beyond that use for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily. The position regularly requires travel throughout SBDC regional locations using a personal vehicle.

Minimum Qualifications

Master’s degree in International Trade, Business Administration or related field. Six years progressively responsible management experience related to small business and/or international trade, including two years of supervisory experience.

Knowledge and Skills

Knowledge of:
  • Leadership and supervisory principles;
  • Strategic planning principles;
  • Applicable Federal, State, and local laws, rules, regulations, codes and/or statutes;
  • Budgetary principles and practices;
  • Grant development, administration and management principles;
  • Financial management principles;
  • Curriculum instruction principles and practices;
  • Entrepreneurial principles and practices;
  • Small business financing mechanisms;
  • Program marketing principles and practices;
  • Public relations principles and practices;
  • Community agencies and resources;
  • Teaching methodologies utilized in community college environment.
Skills in:
  • Directing a District-wide/regional program;
  • Making program decisions based on financial considerations;
  • Providing public relations;
  • Developing, managing and administering budgets and grants;
  • Monitoring and evaluating programs;
  • Collaborating with external agencies;
  • Interpreting and applying applicable laws, rules and regulations;
  • Monitoring legal and regulatory changes;
  • Mediating conflict;
  • Conducting negotiations;
  • Maintaining confidentiality;
  • Developing curriculum for business and international trade programs;
  • Monitoring and evaluating instructional methods and modes of delivery;
  • Coordinating activities with internal departments and/or external agencies;
  • Preparing a variety of statistical analyses;
  • Working with diverse academic, cultural and ethnic backgrounds of community college students and staff;
  • Utilizing computer technology
  • Communicating effectively through oral and written mediums.

Reviewed: 12/2018

  • New: 12/2013