Program Administrator

  • Title: Program Administrator
  • Category: Management
  • FLSA: Exempt
  • Grade: L

Job Summary

Under the direction of the District President, manages the implementation of strategic initiatives through project management best practice.  Coordinates internal and external resources to effectively and efficiently meet College needs.  Responsible for related communications strategies and information dissemination.  Responds to inquiries from College departments, the community, and/or external agencies and supervises management, administrative services professionals, paraprofessionals, and technical/support staff.  May serve as a member of the President’s Cabinet.

Typical Duties and Responsibilities

  1. Drives strategic initiative implementation including identifying project objectives and outcomes, project planning and monitoring deliverables. Assesses impact of internal/external influences on strategic initiatives and reports status to stakeholders and PCC community.
  2. Collaborates with Campus and District offices on strategic project initiatives.  May design, develop and deliver program content related to equity and inclusion or other programming.
  3. Performs research and analysis of assigned programs, completes needs assessments and gap analyses; makes recommendations for addressing gaps.
  4. Responsible for internal communications from the President’s Office, including strategic plan and other project updates.
  5. Participates in/monitors District-wide committees and task forces.  Maintains timelines and coordinates project execution.
  6. Serves as a liaison with other departments within the College in order to provide information on available resources, programs, and/or services.
  7. Collects and analyzes a variety of complex data and information. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums.
  8. Confers with project personnel to identify and resolve problems and notifies leadership and stakeholders of issues as appropriate. Reassesses project timelines, resource allocation and deliverables if critical path is at risk or compromised. Escalates issues as appropriate.
  9. Monitors project budgets to identify potential financial overruns and variances; makes appropriate recommendations to alleviate financial implications.
  10. May supervise administrative services professionals, paraprofessionals, and technical/support staff and performs both direct and indirect supervision through subordinates. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
  11. Performs other duties as required.

Work Environment and Physical Requirements

Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Minimum Qualifications

Bachelor’s Degree in administration, project management, communications, business or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis. Six years of progressively responsible, professional experience related to assignment at the management level.

Knowledge, Skills, and Abilities

Knowledge of:
  • Project Management principles and practices;
  • Resource allocation;
  • Budgeting principles and financial management practices;
  • Customer service principles and practices;
  • Strategic planning principles;
  • Public relations principles;
  • Higher education principles and practices.
Skills in:
  • Working effectively with the diverse academic, cultural, and ethnic backgrounds of PCC staff, students and community members;
  • Gathering, analyzing, and interpreting data;
  • Conducting needs assessments;
  • Time management.
Ability to:
  • Identify and collaborate with key stakeholders;
  • Establish credibility, motivate and influence others in a positive manner;
  • Move project through to completion;
  • Forecast issues and consequences of proposed actions and identify alternate solutions;
  • Work collaboratively;
  • Lead cross-functional and cross-departmental teams;
  • Think critically and strategically;
  • Persist in the face of obstacles;
  • Communicate clearly and effectively, both verbally and in writing;
  • Maintain confidentiality;
  • Adapt to change while simultaneously maintaining focus on objectives and envisioning the bigger picture
  • Listen.

Reviewed: 12/2018
New: 11/2016