Physical Security Technician
Title: Physical Security Technician
Exempt Status: Non-exempt
Under the direction of a manager or director, coordinates the design and maintenance of all access control, intrusion and video surveillance systems. Incumbent receives and evaluates work orders and requests, investigates requests and troubleshoots problems where appropriate, establishes priorities and coordinates with contractors, when required, to make necessary repairs. Incumbent provides subject matter expertise related to systems. Incumbent coordinates the work of outside contractors to make sure all work meets college requirements.
Typical Duties and Responsibilities
- Assist with the procurement, and maintenance of access control system and video management system, as well as the integration of other safety and security subsystems, i.e. intrusion detection.
- Assist with designs and/or coordinates the work of contractors who install wiring in college-wide new construction and remodel projects relating to systems. Reviews plans for all access control, intrusion video surveillance and life safety alarm work related to new construction to be certain work meets College requirements.
- Assists with scheduled maintenance, cleaning and minor adjustments to electronic devices, including but not limited to access control, video surveillance, and intrusion detection devices. Makes sure equipment is updated and operational, meeting required local, state, federal and ADA requirements.
- Responds to phone, email, voice mail, verbal and written work orders. Issue and track work orders and work closely with vendors to assure timely resolution of service issues.
- Assists with security systems integration, mapping and software updates and helps train other public safety personnel in the use of these systems.
- Assists on new projects in both existing areas and new construction helping with security assessments, vendor selection, technology upgrades, product selections, testing, field verification of systems and inspection of work in progress for compliance with standards.
- Makes recommendations for security equipment and systems.
- Organizes and manage parts stock and tools.
- Oversees issuing, assigning access rights for access control cards or key fobs and decommissioning of access control cards.
- Assists with budget projections for project work and provides project coordination within budgets, approved by supervisor. Obtains quotes for repair and/or installation of systems district wide. Defines options and estimates costs, sets priorities and schedules for construction activities.
- Researches methods, systems or materials for purchase of systems.
- Instructs employees in the use of systems. Establishes and coordinates alarm codes and keeps a record of those having access to such codes.
- Maintains inventory of essential parts and equipment to ensure repairs and installation in a timely manner.
- Responds to college emergencies and closures including adverse weather to secure buildings, furnishings and fixtures to prevent damage or operational problems.
- Observes the work of contractors and brings safety concerns to their attention as needed. Reports all unsafe acts and conditions which remain uncorrected to supervisor. Allows no work to be performed when conditions are considered unsafe.
- Operates an assigned college vehicle.
- Maintains appropriate records as required.
- Performs other related duties as assigned.
Work Environment and Physical Requirements
Work pressure, disturbances of work flow and/or irregularities in work schedule are expected and occur on an intermittent basis. Work will be performed in the field at the site of the work as well as in the office depending on the demands required for project related duties and routine maintenance. Working conditions may be somewhat disagreeable requiring occasional exposure to safety hazards and noise when reviewing the work of contractors. Regular travel between campus locations in assigned college vehicle. While primary duty hours are day shift, must be flexible to work in the event of emergencies or other operational needs. Extended standing and moderate to heavy lifting is occasionally required. Requires a good deal of walking and some climbing (ladders, etc.) to get to the site of the work on a daily basis.
High school diploma or equivalent; and five years of experience working with security systems to include, service and maintenance across a broad spectrum of access control, intrusion and video surveillance systems. One year of experience inspecting access control and video surveillance systems. Must have an acceptable driving record and valid driver’s license for operation of a motor vehicle in Oregon and Washington.
Knowledge, Skills, and Abilities
- Basic project management best practices;
- Security systems to include, service and maintenance across a broad spectrum of access control, intrusion and video surveillance systems such as, DMP, Milestone, and AMAG;
- Applicable local, state, and federal laws and regulations;
- Departmental processes and policies;
- Working knowledge of low voltage systems;
- Working knowledge of network principles.
- Operating a computer and various software packages;
- Problem identification and problem solving;
- Excellent oral, written, and presentation skills.
- Work independently and prioritize multiple tasks and adapt to needed changes;
- Comprehend technical language and read and interpret blue prints, wiring diagrams, and schematics;
- Effectively communicate both in writing and verbally;
- Effectively prioritize work requests;
- Exercise considerable judgment and initiative;
- Manage time effectively;
- Interact positively with staff and the public in a diverse academic setting in order to enhance effectiveness.
- Stay abreast of changes in security technology.