Service-Learning Coordinator

  • Title: Service-Learning Coordinator
  • Class: Academic Professional
  • Exempt Status: Exempt
  • Level: 4

Nature and Scope of Work

The Service-Learning Coordinator provides leadership in the development, marketing and implementation of a Service-Learning Program district-wide. Performs the full range of functions associated with administering the program including developing a strategic plan, building and maintaining partnerships with community non-profit organizations and public agencies, budget and grant management, and programmatic assessment.

The Service-Learning Coordinator interacts with a diverse group of people both inside and outside of the College to establish the program strategic plan and objectives and develop partnerships with educational institutions, non-profit organizations and the community.

Principal Accountabilities

  1. Collaborates with College administration and faculty to develop and implement strategic, tactical and fiscal plans in support of the Service-Learning Program.
  2. Builds and maintains partnerships between PCC and community non-profit organizations and public agencies to establish, maintain, improve and market service-learning sites.
  3. Supervises faculty assigned as Faculty Coordinators and Departmental Representatives.  Develops position descriptions, coordinates interviews and selection; conducts training of new coordinators and facilitates strategy meetings to move team toward attainment of the Service-Learning Program outcomes for the college.
  4. Educates students, faculty and community partners about service-learning partnerships and related requirements through meetings, workshops and conferences. Facilitates formal trainings for faculty on Service-Learning course construction.
  5. Assists faculty and students in selecting sites in relation to course objectives and personal interest.  Orients students to service-learning expectations and issues addressed by the selected agencies.
  6. Explores new partnerships with other educational institutions, non-profit organizations and communities to collaborate on innovative approaches for expanding service-learning opportunities for students.  Maintains and strengthens existing partnerships to better meet program goals.
  7. Chairs a district-wide advisory council to provide assistance and guidance in program development.
  8. Plans and coordinates recognition for the Service-Learning Program.
  9. Works with PCC Grants Office and others to identify potential grant sources and opportunities; initiates and coordinates the development of grant proposals and other funding sources that support the goals of the Service-Learning Program.
  10. Represents the College to partners and the community in the area of Service-Learning. Works with the Public Affairs Office to market Service-Learning Program and activities. Promotes the programs by serving on taskforces and committees within the College and the community.
  11. Manages the program budget including developing budget proposals, justifying and monitoring expenditures.
  12. Tracks student, faculty and partner involvement in Service-Learning through the use of an online database, faculty surveys and other programmatic assessment tools.
  13. Works with the College’s information technology and marketing departments to support the Service-Learning Program through the development and maintenance of a web site.
  14. Performs other related duties as assigned.

Work Environment

Work is performed in an office environment. Occasional evening and/or weekend hours may be required. Regular travel between campus locations and non-profit organizations requires the use of a personal vehicle.

Physical Requirements

A basic level of learned physical skill is required.  No special coordination beyond that used for normal mobility and handling of everyday objects and materials.

Minimum Qualifications

Bachelor’s degree in education, liberal arts, sciences or related area.  Relevant experience may substitute for the degree on a year-for-year basis.

Demonstrated experience in an educational or training environment coordinating or developing a program.  Demonstrated experience with volunteerism and/or service learning.

Knowledge, Skills, and Abilities

Knowledge of:
  • Knowledge of college procedures and requirements
  • Knowledge of local, state and federal rules and regulations impacting assigned program
Skills in:
  • Skill in operating a computer and various supporting software packages
  • Skill in program coordination including communication, organization, facilitation and independent decision making
Ability to:
  • Ability to communicate effectively in oral and written form
  • Ability to work with ethnically and culturally diverse populations
  • Ability to prioritize and manage multiple projects independently and work in an environment with regular interruptions
  • Ability to maintain databases and update department website
  • Ability to handle multiple tasks and priorities
  • Ability to operate a variety of office equipment

Reviewed: 12/2018

  • Revised: 6/2006
  • Replaces: Service Learning Partnership Coord, 8/25/2003