Portland Community College | Portland, Oregon

Education Coordinator

• Title: Education Coordinator
• Class: Academic Professional
• Exempt Status: Exempt
• Level: 4

Job Summary

The Education Coordinator is responsible for the recruitment of program participants, and the development and modification of courses that will lead to skill enhancement and job placement. The incumbent may develop systems and coordinate among multiple partners to increase access to College programs. Incumbents will work with employers and/or partners to identify targeted industries and coordinate with academic departments, as well as business and industry to design collaborative courses and new methods of instruction for the delivery of skills training. The position will have responsibility for the day-to-day coordination of training and other related programs.

Principal Accountabilities (includes some or all of the following)

1. Provide oversight and coordination of training programs including those targeting students with limited English proficiency, first-generation, under-prepared adults, or other under-represented populations. May include directing the work of part-time instructors who teach non-credit courses, collaborating with full and part-time faculty and reviewing the work of other team members. Facilitate problem solving among staff, partners, and students.
2. Develop, manage and/or participate in outreach and recruitment activities for training programs and provide educational advising and guidance to interested students.
3. Manage the development and/or modification of new and existing credit and non-credit training programs including curriculum development, assessment methods, competencies for completion and student evaluation methods. Manage the development, planning, implementation and evaluation of instructional programs for diverse students, independently and in collaboration with full and part-time faculty. Provide leadership in the identification and development of career pathways that will provide better access to and higher completion of certificate and degree programs for workforce development program participants.
4. Coordinate with College career and technical program, workforce development partners, business and industry, employer liaisons, College departments and/or other partners to identify key industries with growth potential.
5. Coordinate with internal and external College, K-12, and community partners to ensure trainings offered meet the needs, requirements, and guidelines of all programs, as well as the needs of targeted populations.
6. Coordinate with other areas and departments (e.g., CIS/CAS, Medical Technology, Distance Learning, Engineering, etc.) in developing collaborative courses, new methods of instruction and career pathways.
7. Establish minimum entrance standards for training programs. Screen potential students for minimum entrance requirements.
8. Coordinate and/or participate in placement activities and post-employment/retention tracking with workforce development partners.
9. Develop and maintain relationships with employer representatives to facilitate the placement of students in unsubsidized employment.
10. Work with PCC departments, to obtain approval of new courses and their incorporation into existing programs.
11. Coordinate facilities use with other PCC departments; communicate fees for rental and send out invoices. Create schedule of classes and coordinate and/or monitor classroom utilization. Coordinate with staff and management regarding computers, equipment, and facilities issues. Order instructional supplies.
12. Compute instructional costs (e.g., staff, indirect, materials, equipment, maintenance) for use in budgeting and cost effectiveness evaluations.
13. Participate in program planning especially as it relates to training for students.
14. Stay abreast of emerging trends in business and industry. Participate in professional development.
15. Recruit, interview and assist with hiring part-time instructors who teach non-credit courses.
16. Evaluate non-credit instructor effectiveness and offer suggestions for improvement. Work with instructors to ensure that needs of special populations are met, as well as specific accommodations for students.
17. Obtain student evaluations of part-time instructors. Follow-up and respond to student complaints. Mediate disputes that arise in the classroom. Work with students and case managers to resolve concerns related to training.
18. Perform other related duties as assigned.

Work Environment and Physical Characteristics

Occasional evening and weekend hours may be required. Work is typically performed in an office environment. Incumbents may regularly drive between campuses and remote sites, requiring the ability to drive and use of a personal vehicle. Physical exertion is not a normal requirement of this job.

Minimum Qualifications

Bachelor’s degree in Education, Communication, a Social Science discipline, or related field. Experience performing the duties of this job may substitute for the degree requirement on a year for year basis. Two years of experience in an educational or training environment is required, to include experience working with at-risk and/or culturally diverse populations and experience leading or supervising staff.

Knowledge, Skills, and Abilities

Knowledge of:

• Business and industry and current labor market trends;
• Workforce development issues;
• College procedures and requirements;
• Effective training techniques and learning theory;
• Local, state and federal rules and regulations impacting assigned program;
• Assessment tools Knowledge of computers and software that apply to assessment and training.

Skills in:

• Project management including communication, organization, facilitation and independent decision making;
• Designing and writing classroom instructional materials;
• Delivering public presentations and effective group facilitation.

Ability to:

• Coordinate with College and program staff regarding new courses and curriculum development;
• Work effectively with an ethnically and culturally diverse staff and student population;
• Prioritize and manage multiple projects independently and work in an environment with regular interruption;
• Communicate technical information in a clear and understandable manner;
• Operate a variety of office equipment;
• Communicate effectively in oral and written form.

Reviewed: 12/2018

• Revised: 11/2001; 8/2016
• Established: 02/2001