Portland Community College | Portland, Oregon Portland Community College

People Strategy, Equity, and Culture

Alternate Media Coordinator

  • Title: Alternate Media Coordinator
  • Class: Academic Professional
  • Exempt Status: Exempt
  • Level: 4

Job Summary

Under the direction of management, serves as a dedicated accessible technology liaison and consultant for PCC staff and faculty across the College. Creates, modifies, and oversees the production of a wide variety of alternate format materials and ensures compliance with standards, laws, codes, rules, regulations, policies and procedures. Assigns and reviews the work of casual, student, and classified staff.

Typical Duties and Responsibilities (includes some or all of the following)

  1. Provides subject matter expertise on accessible technology to PCC staff and faculty across the District. Assists faculty in the use of material and equipment to ensure proper usage and compliance with access laws.
  2. Coordinates, creates, and/or adapts a wide variety of instructional and related materials into a format that can be readily accessed by students with disabilities in collaboration with faculty, Disability Services staff, and other college technology staff.
  3. Works to expand program materials and services. Researches new alternative media technologies and makes recommendations to the college community.
  4. Performs gap analyses and analyzes course media to be presented, and researches viable formats currently available. Reviews and evaluates claims made in Voluntary Product Accessibility Templates (VPAT) for technology under consideration.
  5. Oversees the production of alternate format materials needed to ensure equally effective alternatives are available for digital materials and engagement points that fail to conform to Web Content Accessibility Guidelines (WCAG).
  6. Documents progress related to the acquisition and implementation of appropriate accessible technology (AT) and accessibility solutions across multiple departments and campuses.
  7. Coordinates the archival of adaptive materials for faculty to access, and maintains appropriate production records while ensuring that items are destroyed in a manner consistent with current legal practices when appropriate.
  8. Researches media in transcribed or captioned format. Produces captioned or transcribed materials as required by student needs in accordance with disability and copy right laws.
  9. Collaborates with district staff to provide the alternative media in a mode that meets students’ individual needs; ensures students can access materials in a timely manner.
  10. Develops, implements, evaluates and revises alternate media formats as necessary for ADA compliance.
  11. Converts original materials and specially encrypted files into a variety of media formats.
  12. Monitors equipment usage to meet accommodation demands. Troubleshoots malfunctions and takes corrective measures as necessary. Ensures that alternative format-related equipment is replaced, upgraded, repaired, and maintained appropriately.
  13. Assigns and reviews the work of classified, casual, and student employees
  14. Performs other related duties as assigned.

Work Environment and Physical Requirements

Work is performed in an office environment with travel to other campuses. Exposure to video and computer monitors occurs with high frequency. Prolonged sitting may be required. Learned physical skill required to perform keyboarding and mouse function. Regular lifting of equipment and materials used is required.

Minimum Qualifications

Bachelor’s Degree in CIS, Education, or related. The degree requirement may be substituted with experience on a year for year basis. Three years of experience creating, adapting, and/or coordinating the adaptation of a variety of media used in the accommodation of students with disabilities.

Knowledge, Skills, and Abilities

Knowledge of:
  • Applicable Federal, State, and local laws, regulations, codes, and statues including but not limited to as Section 504 of the Rehabilitation Act, Americans with Disabilities Act (ADA), and Section 508 of the Rehabilitation Act;
  • Web Accessibility Initiative – Accessible Rich Internet Applications (WAI-ARIA)
  • HTML5, CSS, JavaScript;
  • Web Content Accessibility Guidelines (WCAG);
  • Current laws regarding media accessibility and copyright;
  • Current delivery media formats including, but not limited to VHS, DVD, Camtasia, Elluminate, Desire to Learn and HTML;
  • Alternative text programs;
  • Captioning programs and video file conversion programs;
  • Universal design;
  • Project management principles;
  • Business application consulting and development.
Skills in:
  • Researching the availability of captioned materials;
  • Analyze and resolve problems with minimal supervision;
  • Evaluating accessibility using a variety of tools and manual testing;
  • Providing feedback to developers and designers;
  • Leading collaborative work groups involving multiple stakeholder groups;
  • Leading collaborative projects across departments;
  • Resolving conflict;
  • Investigating complaints.
Ability to:
  • Learn new media systems and respond quickly to constantly changing technology;
  • Remain current on adaptive technology trends;
  • Effectively communicate both in writing and verbally;
  • Listen effectively;
  • Be detail-oriented;
  • Maintain production records and inventory of archived materials;
  • Remain calm under high pressure situations;
  • Meet college expectations regarding customer service;
  • Interact effectively with students, the public, and college staff members;
  • Manage time/multitask;
  • Respond to high volume media requests;
  • Work flexible hours and travel extensively through the District.

Revised: 8/2018

  • New: 10/2011
  • Reviewed: 12/2018