Admissions Specialist II

  • Title: Admissions Specialist II
  • Class: Academic Professional
  • Exempt Status: Exempt
  • Level: 3

Nature and Scope of Work

The Admissions Specialist II is responsible for the admissions efforts for an assigned program(s). Services may include new student recruitment, operations, community outreach, public information, and program specific promotional events.

Distinguishing Characteristics

This classification is distinguished from the Admissions Specialist in that incumbents in the Admissions Specialist II provides training to faculty and staff, have program committee participation, and may have admissions operations duties.

Principal Accountabilities (includes some or all of the following)

  1. Assists with the development and implementation of program specific recruitment and marketing strategies. Attends career fairs and health fairs to market and recruit for assigned program(s). Plans and coordinates informational workshops, college visitations and tours, business and industry visits, etc., to inform the public about educational opportunities within an assigned program. Creates and distributes brochures, promotional fliers, and related material.
  2. Coordinates program admissions services including: Sending out appropriate admitted student communications/emails.
  3. Provide training to faculty and other staff as necessary, supporting the progression of the admissions process through various phases as necessary.
  4. Works with program(s) to interpret policies and to develop appropriate procedures for implementation. Reviews admissions forms, refers prospective students to placement testing or advising. Provides admissions counseling to prospective students. Coordinates with campus admissions office and central enrollment services to facilitate consistent delivery of admissions services. Participates in new student orientations.
  5. Provides general program information to prospective students. Maintains student files for specific program requirements including general education credits and competencies. Participates in initial screening of applicants.
  6. May coordinate directed practice for participating programs. Makes on-site student visits.
  7. Maintains database for assigned programs. May coordinate other admissions operations duties. Tracks statistics, gathers data, and writes reports. Assists departments in developing, reviewing, and updating policies and procedures relating to admissions based on past processes and student success rates. Makes recommendations for improvement and ensures updated policies and procedures are reflected on the website.
  8. Participates in advisory/professional committees, program evaluation and program review as needed.
  9. Provides office coordination responsibilities. Works with office support staff in coordinating all administrative and student help. Oversees day-to-day issues.
  10. Performs other related duties as assigned.

Work Environment

Work is typically performed in an office environment with a high level of public contact, both over the phone and in person. During peak registration periods incumbents will typically work extended hours, including some weekends. Ability to provide own transportation to and from campuses and/or offsite functions may be required.

Physical Requirements

Occasional lifting of large quantities of recruiting materials and display equipment that may weigh 30-50 pounds required. During peak recruiting seasons requires long hours of standing on cement or gym floors.

Minimum Qualifications

Bachelor’s degree in Social Science, Communication, or related field. Experience performing the duties of this job may substitute for the degree requirement on a year-for-year basis.

One year of demonstrated experience in a higher education environment or academic program related environment. Experience in customer oriented or student-centered services/advising preferably in an academic environment. Experience in public speaking, educational marketing or recruitment. Strong organizational skills with experience in program coordination and/or office management.

Knowledge, Skills, and Abilities

Knowledge of:
  • Program related field;
  • Academic marketing and recruitment methods;
  • Effective principles used in developing an academic plan;
  • Student success strategies and issues;
  • Basic counseling principles;
  • Effective office management techniques.
Skills in:
  • Reading and evaluating transcripts;
  • Developing individualized short- and long-term academic plans;
  • Operating a computer and various supporting software packages;
  • Project management, organization, and office management.
Ability to:
  • Organize and effectively communicate a variety of information to diverse groups of people.
  • Effectively communicate in oral and written form.