People Strategy, Equity, and Culture

Alternate Media Formats Technician

  • Title: Alternate Media Formats Technician
  • Class: Classified
  • Exempt Status: Non-exempt
  • Grade: 17

Job Summary

Responsible for converting printed, digital, video or multi-media material into a variety of alternate media formats for students with disabilities or for ensuring those materials meet appropriate Web Accessibility Guidelines. Ensures that reformatted materials are available in a timely manner in compliance with federal, state and local regulations. This work may be performed in an environment in which technical supervision is not available and the incumbent is the primary source for technical information. Incumbent is responsible for training and guiding student or casual help and/or reviewing their work.

Typical Duties and Responsibilities

  1. Converts printed, digital, video or multimedia material and specially encrypted publisher files into a variety of alternative media formats;
  2. Ensures students can access materials in a timely manner;
  3. Develops, implements, evaluates, reviews and revises alternate media formats as necessary for ADA compliance;
  4. Accesses and updates electronic records;
  5. Supports others in related roles by organizing workflows and preparing materials for remediation;
  6. Performs other related duties as assigned.

Work Environment and Physical Requirements

Work is performed primarily at the Sylvania campus. May work at other campus locations as needed. Exposure to video display terminals occurs with high frequency. Prolonged sitting may be required. Ability to operate a keyboard or other peripherals as needed.

Minimum Qualifications

High school diploma and two years of college-level course work. Relevant experience may substitute for the post high school education on a year-for-year basis. One year of experience with alternative media format systems is required.

Knowledge, Skills, and Abilities

Knowledge of:
  • Creating captions for video using captioning tools such as Sonix, Tero Subtitler, Amara, Kaltura, and others;
  • Document remediation of formats including PDF, Word, PowerPoint, and Google Suite with tools such as ABBYY, Grackle, Adobe Pro, and others;
  • Tools for communication and organizing workflows (we are a Google School);
  • Navigating and updating information in a Learning Management System (we use Brightspace).
Skills in:
  • Organizing and keeping records;
  • Being detail oriented;
  • Communicate with coworkers, students, the public, and college staff members with tact and diplomacy;
  • Effectively communicating technical and complex information both in writing and verbally;
  • Analyzing and resolving problems with minimal supervision.
Ability to:
  • Learn new computer systems as advances in technology are made;
  • Remain calm under high pressure situations;
  • Work with multiple priorities in a fast-paced and changing environment.

 

Revised: 10/2025; 4/2015; 11/2012
New: 12/2007

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.