Portland Community College Portland Community College | Portland, Oregon

Financial aid contact information

Before contacting someone...

...have you tried asking the panther? The panther has answers to common questions - they could save you some time!

Ask the panther:

See other students' questions about financial aid:

  1. I'm expecting financial aid. Why was I dropped from my class?
  2. Which method should I choose for my financial aid refund?
  3. I lost my job. Can I get more financial aid?
  4. How do I get my financial aid refund?
  5. Will receiving financial aid affect my AmeriCorps funds? 

Need to send us something?

If you need to send us a document, don't wait in line – send it to us using one of these methods. Write your PCC ID number on every page you send us.

  • Upload: upload requested documents to your MyPCC Paying for College tab
  • Mailing address: (Processing of mail may be delayed due to campus closures)
    Financial Aid Office
    Portland Community College 
    PO Box 19000
    Portland, OR 97280
  • Fax: 971-722-4965
  • Email: documents@pcc.edu (document submission only)
  • In person: See drop-in office hours below

Have a question?

If you want to ask a question, you can contact us several different ways. Be sure to have your PCC ID number ready.

  • Call the PCC Financial Aid Helpline at 971-722-8888, option 4
    • Monday to Thursday 9am to 5pm & Friday 9am to 4pm
    • TTY: 1-800-735-2900
  • Submit a question through the Financial Aid Inquiry Form and receive an email response in 1-3 business days
  • Request an appointment with a financial aid advisor
  • Visit the Zoom drop-in: Fridays 12pm to 2pm
  • Visit a Financial Aid Office in person:
Financial Aid office locations and hours
Campus Location Drop-in office hours
Sylvania CC 204 Monday through Thursday:
11am-1pm
2pm-4pm

Friday, Sylvania only
12pm-3pm
Cascade SSB 103
Rock Creek Bldg 9 Rm 104
Southeast SCOMM 115 Answer Center