CCOG for DST 111 Summer 2024

Course Number:
DST 111
Course Title:
Introduction to Caterpillar Service Industry
Credit Hours:
Lecture Hours:
Lecture/Lab Hours:
Lab Hours:

Course Description

Introduces the Caterpillar organization and provides instruction and lab experience in shop safety, shop operation, service tools, and how to obtain Caterpillar Service Information (SIS). Requires a dealer letter indicating secured internship at a participating Caterpillar Dealership.

Intended Outcomes for the course

Upon completion of this course the student will be able to:

  • Identify Catepillar history.
  • Identify the Caterpillar product line.
  • Explain the Caterpillar dealer factory network and parts system.
  • Demonstrate basic safety procedures.
  • Demonstrate basic material handling.
  • Identify fire protection equipment.
  • Follow OSHA and EPA guidelines.
  • Perform basic computer literacy skills.
  • Perform parts and service procedures using Caterpillar service literature.
  • Perform basic Caterpillar industry record keeping practices.
  • Use hand and power tools, and precision measuring devices.
  • Use various lifting devices in their proper application.
  • Demonstrate basic component removal and installation procedures.
  • Identify fasteners, fittings, bearings, gaskets, and sealants.

Course Activities and Design

              This is an outcome-based course utilizing a lecture / lab format. This course includes videos, assignments, demonstrations, lectures, and hands on learning. Course will be taught using Caterpillar equipment and curriculum.

Outcome Assessment Strategies

  • Multiple choice, true/false, fill in the blank, short answer and essay testing
  • Hands-on practical testing
  • Daily lab assignments as defined by Caterpillar Curriculum / weekly and term projects
  • Attendance
  • Work ethics

Course Content (Themes, Concepts, Issues and Skills)

Caterpillar Organization and Products


§         Learn Caterpillar history and products

§         Learn Dealer factory network and Caterpillar parts system.

Shop Facilities, Equipment, and Materials

§         Learn shop safety equipment.

§         Learn shop facilities and maintenance equipment.

§         Learn contamination control.

§         Learn hazardous material.

§         Learn OSHA and EPA.

Computer Operations

§         Learn basic computer operation.

§         Learn the Service Information System (SIS)

                Tools and Maintenance


§         Learn to use and maintain:

Hand Tools

Power Tools

Precision Measuring Devices

Pulling Tools

Lifting Tools

General Maintenance Procedures                



§         Learn and practice personal safety.

§         Learn and practice facility safety.

§         Learn and practice equipment safety.