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CCOG for COMM 105 Winter 2024

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Course Number:
COMM 105
Course Title:
Credit Hours:
Lecture Hours:
Lecture/Lab Hours:
Lab Hours:

Course Description

Emphasizes understanding and appreciation of listening as an integral part of the communication process. Investigates and applies current research in listening theory. Analyzes and provides practice in the appropriateness and application of the major types of listening in academic, business, media and interpersonal contexts. Prerequisites: WR 115, RD 115 and MTH 20 or equivalent placement test scores. Audit available.

Intended Outcomes for the course

Upon successful completion, students should be able to:

  1. Continue to use gained competent and critical listening skills in order to create a climate that encourages effective communication.
  2. Use listening skills to move beyond the constraints and filters of culture, media, and self-perception in order to make effective personal and professional decisions

October 2009

Outcome Assessment Strategies

The forms of assessment will be determined by the individual instructor.

Assessment strategies may include:

  • Qualitative examinations
  • Essays
  • Research papers
  • Portfolios
  • Oral presentations
  • Service Learning
  • Quantitative examinations
  • Journals
  • In-class participations
  • Projects
  • Group work
  • Skill building exercises

Course Content (Themes, Concepts, Issues and Skills)

  • Communication theories
  • Fundamentals of listening
  • Types, styles, and motives for listening
  • Process of hearing, remembering, interpreting, evaluating, and responding
  • Role of listening in nonverbal communication
  • Misunderstandings and errors in listening
  • Listening in different contexts: academic, business, family, therapy, and groups
  • Constraints of culture, gender, and self-perception in listening

Competencies and Skills:

Students will:

  • Be able to articulate the role of listening in oral communication.
  • Be able to identify their own listening strengths and weaknesses.
  • Be able to demonstrate competence in listening and to choose appropriate listening skills for a variety of contexts.
  • Be able to demonstrate understanding of the roles culture and gender play in the listening process.
  • Be able to explain the role of listening in feedback.

A textbook is required. Approved texts are listed below.. Alternative texts need Department/SAC Chair approval.

Listening: Attitudes, Principles, & Skills, 5th ed., Brownell

Listening: Processes, Functions, & Competency, 1st ed., Worthington and Fitch-Hauser