CCOG for CEU 4115 archive revision 202701
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- Effective Term:
- Winter 2027
- Course Number:
- CEU 4115
- Course Title:
- Managing Staff Conflict
- Credit Hours:
- 0.6-0.7
- Lecture Hours:
- 0
- Lecture/Lab Hours:
- 0
- Lab Hours:
- 0
Course Description
Provides concrete and tested skills and tools to manage staff conflict in the workplace which includes conflict between staff and between supervisors/management and staff. It has demonstrated history of success including trainings offered to a variety of businesses throughout Oregon and nationally.
Intended Outcomes for the course
Upon successful completion of this course, students will be able to:
Identify and describe common types of workplace conflict and their defining characteristics.
Analyze the underlying causes and contributing factors of workplace conflict.
Explain the stages of the conflict process and how conflict develops in workplace settings.
Apply effective conflict management strategies and communication skills to address and resolve workplace conflicts.