- Posted by:
- Rebecca Robinson
- Course Number:
- MSD 113
- Course Title:
- Influence Without Authority
- Credit Hours:
- Lecture hours:
- Lecture/Lab hours:
- Lab hours:
- Special Fee:
Participants will learn to clearly distinguish between the terms power, influence and authority. Topics include: effective listening, lateral relationships in the workplace, influencing peers, influencing one's supervisor, mutual exchange, rules of reciprocation, knowing yourself and your allies, and building relationships.
Intended Outcomes for the course
- Exercise influence, without formal authority, to accomplish projects faster and more effectively in an organization.
- Build relationships with peers, supervisors and others to create mutual advantage and to get more done.
Outcome Assessment Strategies
- Various individual and/or group skill-building activities such as role-plays, case studies, or other exercises geared toward critical analysis of course concepts.
- Written assignments or oral reports designed to integrate course material into personal experience or experiences of others.
- Exams comprised of essay and/or objective questions, or an individual and/or team project or paper which requires integration, application, and critical examination of course concepts, issues, and themes.
Course Content (Themes, Concepts, Issues and Skills)
- Diagnosing the needs of uncooperative people.
- Creating interpersonal exchanges
- Forming alliances
- Disagreeing without being insubordinate
- Creating win-win results
- Adjusting social style to others
CONCEPTS, THEMES & ISSUES:
- Influence without formal authority
- Mutual respect
- Openness and trust
- Mutual exchange strategies
- Currencies of exchange
- Building relationships
- Power and authority
- The four different social styles
- The work environment requires higher levels of initiative, judgment, and self-direction from non-supervisory people.
- Each employee is responsible for department success.
- Be willing to settle for partial success initially.
- Fears prevent people from building alliances and taking initiative.
- To complete their jobs, employees need to influence those they can’t control.
- Not all people can be influenced successfully.