PCC/ CCOG / MSD

Course Content and Outcome Guide for MSD 113

Course Number:
MSD 113
Course Title:
Influence Without Authority
Credit Hours:
1
Lecture Hours:
10
Lecture/Lab Hours:
0
Lab Hours:
0
Special Fee:
 

Course Description

Participants will learn to clearly distinguish between the terms power, influence and authority. Topics include: effective listening, lateral relationships in the workplace, influencing peers, influencing one's supervisor, mutual exchange, rules of reciprocation, knowing yourself and your allies, and building relationships. Audit available.

Intended Outcomes for the course

  • Exercise influence, without formal authority, to accomplish projects faster and more effectively in an organization.
  • Build relationships with peers, supervisors and others to create mutual advantage and to get more done.

Outcome Assessment Strategies

    ,
  • Various individual and/or group skill-building activities such as role-plays", case studies, or other exercises geared toward critical analysis of course concepts.
  • Written assignments or oral reports designed to integrate course material into personal experience or experiences of others.
  • Exams comprised of essay and/or objective questions", or an individual and/or team project or paper which requires integration, application, and critical examination of course concepts, issues, and themes.

Course Content (Themes, Concepts, Issues and Skills)

COMPETENCIES/SKILLS:
    ,
  • Diagnosing the needs of uncooperative people.
  • Creating interpersonal exchanges
  • Forming alliances
  • Disagreeing without being insubordinate
  • Creating win-win results
  • Adjusting social style to others
  • Planning
CONCEPTS", THEMES & ISSUES:
General Concepts 
    ,
  • Influence without formal authority
  • Mutual respect
  • Openness and trust
  • Mutual exchange strategies
  • Currencies of exchange
  • Building relationships
  • Power and authority
  • The four different social styles
Themes 
    ,
  • The work environment requires higher levels of initiative", judgment, and self-direction from non-supervisory people.
  • Each employee is responsible for department success.
Issues 
    ,
  • Be willing to settle for partial success initially. 
  • Fears prevent people from building alliances and taking initiative.
  • To complete their jobs", employees need to influence those they can€™t control.
  • Not all people can be influenced successfully.