PCC / Catalog / Management & Supervisory Devl / MSD 105

PCC Catalog

Management & Supervisory Devl

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MSD 105   Workplace Communication Skills
Credits: 3.00
Description: Examines how principles of interpersonal communication operate in a supervisory context within organizations. Includes communication processes, barriers and misconceptions, impact of cultural values and norms, influences of perception and judgment, nonverbal communication, listening effectively, identifying and controlling emotions, developing an effective communications climate, and effectively managing conflict. Audit available.

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