Portland Community College | Portland, Oregon Portland Community College

Tanya Maldonado

Contact information for Tanya Maldonado

Resources – Basic Needs, UI

Unemployment Insurance

Now available for listening: The Unemployment Insurance Claimant Handbook podcast

We get it. Taking time to read the Unemployment Insurance Claimant Handbook is hard. Now you can listen to an audiobook version of the handbook on Apple Podcasts, Google Podcasts, Spotify, or your favorite podcast service. Stay informed, empowered, and ready to make the most of the opportunities ahead, all while you’re driving, exercising, or relaxing at home.

The six episodes total a little more than an hour and cover the entire handbook. This is part of the Employment Department’s efforts to ensure equitable access to unemployment insurance benefits for all Oregonians. We are providing materials in a variety of formats that work for different people. The handbook audiobook is informative, and you can also use it to help you sleep at night.

Need answers about Unemployment Insurance?

We understand that timely and clear communication is important, especially when it comes to questions about unemployment benefits. Below are some options for getting in touch with us:

  1. Online claim system: File your initial claim, check on a filed claim, update your address, or sign up for direct deposit with our Online Claim System. Make sure you input all information correctly as it can’t be edited once submitted.
  2. Send a ticket: Can’t find the answer online? Use our Contact Us form to ask questions, upload documents, provide missing information, or request an appeal or hearing.
  3. Call us: Reach out to us at 1-877-File-4-UI (1-877-345-3484) from 8 a.m. to 5:30 p.m. Let us know if you need language assistance or email our Language Access team for a call back in your language.
  4. Online chat: Interact with our virtual assistant available at the bottom right of our website pages. If your preferred language isn’t supported, the assistant will provide alternate contact options.

Need assistance in different formats or languages? OED is committed to ensuring everyone can use our services. Visit our website and click “Contact Us” or call 877-345-3484. TTY users, please call 711.

Connecting with WorkSource Oregon

To contact a WorkSource Oregon center, visit the contact page on the WorkSource Oregon website. There, you will find a list of centers throughout Oregon, their phone numbers, and access to the online scheduling tool to make an appointment.

Need same-day services? No problem. You can call or get help at any WorkSource Oregon center even if you don’t have an appointment. Remember, there is no charge for WorkSource Oregon services and walk-ins are welcome!

For help in a language other than English, call the WorkSource Oregon Language Access Line at 833-685-0845.

Financial Resources

Need help to meet basic needs while looking for employment – Aunt Bertha is a resource for self-referral Find Help (formerly Aunt Bertha) – www.auntbertha.com and www.211info.org

Individual Development Plans are a savings matching program, supported by the Oregon State Office of Community and Housing to help people get out of poverty. For every $1 a person saves they can get $3 from a sponsoring agency. Whaa, What? Yeah, I know right? The participant can use the savings for school, a house, a car, etc. Check it out. It sounds too good to be true but it is. Pay it forward when it’s your turn.

PANOW – Premium Assistance Program – need help paying for health insurance? PANOW can help! posted 6.2023

Additional Resources
Free Credit Report

www.annualcreditreport.com

Annual Credit Report Request Service
P.O. Box 105283
Atlanta, GA 30348-5283
877-322-8228

You will need to provide:

  • Full name
  • Date of birth
  • SSN
  • Current address and previous address if you have not lived there for 2 years