Student Help Desk

503-977-8200 | Outside the Portland Area: 1-866-922-1010 ext. 8200 | shd@pcc.edu

The Student Help Desk provides computer software support for PCC students. PCC's online courses use Blackboard CE. For more information and help, see our Blackboard support pages.

Hours

Monday - Thursday:
7:30 am - 10 pm
Friday:
7:30 am - 5 pm
Saturday:
9:00 am - 3 pm
Sunday (Cascade only)
12:00 pm - 6 pm

Student Equipment Checkouts

We have digital cameras, digital video cameras and wireless laptops available for checkout!

Software Supported

  • MyPCC for students
  • Blackboard CE for students
  • Windows 98, 2000 and XP
  • Macintosh OS X
  • Office XP and 2003 (for Windows)
    • Word
    • Excel
    • PowerPoint
    • Access
    • Frontpage
  • Office v. X and 2004 (for Macintosh)
    • Word
    • Excel
    • PowerPoint
  • Internet Explorer 6.x and 7.x
  • Mozilla Firefox 2
  • Safari (for Macintosh)
  • Adobe Acrobat

Helpful Handouts