TITLE: Public Safety Lieutenant
Reporting to the Director of Public Safety, the Lieutenant assists in the daily operation of the Public Safety Department. Develops and implements comprehensive policies and procedures relating to department operations and ensures effective, efficient, and professional delivery of services to the College. Areas of accountability include the development and implementation of a comprehensive training program for public safety staff; supervision of staff, prioritizing and assigning work; maintenance of records, reports and files; development and implementation of plans and contingencies for dealing with emergencies, disasters and other disturbances; and the coordination of preliminary investigations.
In collaboration with the Director, develops and implements district-wide policies and procedures, plans and contingencies for dealing with emergencies, disasters and other critical incidents.
Supervises the Public Safety Sergeants and other department personnel to include: establishing staffing plans; prioritizing and assigning work; conducting performance evaluations; ensuring staff are properly trained; and making hiring, termination and disciplinary recommendations.
In the absence of the Director, assumes full responsibility for the daily operation of the department including allocating staff district-wide in response to field activity, conducting staff meetings and reviews, inspecting operations, providing guidance and leadership, and directing the department’s response to critical incidents.
Develops and implements a comprehensive training and development program for Public Safety Officers.
Manages the International Association of Campus Law Enforcement Administration (IACLEA) accreditation process. Ensures that the department is conforming to the required standards and core competencies and maintains appropriate policies and records for accreditation.
Builds and maintains internal and external customer satisfaction with services offered. Fosters good community relations by serving as a liaison with internal constituencies and the public.
Works in conjunction with the Director or as assigned, to coordinate investigations and serve as the liaison to outside law enforcement agencies regarding investigations of crimes as well as prosecution in court proceedings.
Responsible for the maintenance of all records, reports and files dealing with crimes, loss of property and investigations. Reviews and corrects reports of Public Safety Officers. Compiles statistics and other reports regarding department activities and incidents within the district.
Responds to emergencies and deploys appropriate resources. Responds to questions and concerns from administration, staff, students and the general public. Effectively handles highly stressful or adverse situations, making good decisions, working calmly and accurately to arrive at a satisfactory resolution.
Assists with the development and administration of the department budget.
Ensures and promotes a healthy and safe work environment for staff.
Participates in a variety of meetings, committees, taskforces, and/or related groups both internally and externally to communicate pertinent information regarding public safety.
Performs other related duties as assigned.
Bachelor’s degree in police science, criminology, public administration or related field; five years of progressively responsible public safety or law enforcement experience including three years in a management capacity.
KNOWLEDGE AND SKILLS
- Public Safety, law enforcement and security methods;
- Leadership and managerial principles;
- Crowd control techniques pertaining to campus environment;
- Applicable local, state and federal laws, codes, rules and regulations;
- Training methodology;
- Policy and procedure development and administration principles and practices;
- Conflict mediation principles and practices;
- Public relations principles;
- Campus communities and their surrounding communities.
Demonstrated Skills in:
- Planning, developing and administering a sound public safety and enforcement program;
- Planning, implementing, improving and evaluating programs, policies and procedures;
- Planning and implementing security and safety surveys;
- Assessing complex and hazardous situations and determining an appropriate course of action;
- Conducting highly sensitive investigations;
- Responding to difficult, stressful or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintains good working relationships among internal and external customers;
- Gaining the confidence and cooperation of local community members;
- Providing leadership to subordinate staff;
- Monitoring and evaluating employees;
- Prioritizing and assigning work;
- Preparing clear and concise reports;
- Maintaining accurate and up to date records and appropriate documentation;
- Communicating effectively through oral and written mediums;
- Evaluating research to identify potential solutions, resolve problems, or provide information;
- Utilizing computer technology for communication, data gathering and reporting activities;
- Working with diverse academic, cultural and ethnic backgrounds of community college students and staff and the community.
WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS
Work is generally performed in an office environment with frequent interruptions and outside exposure occurs during training and critical incident response. Extended work hours are frequently required and incumbent is on-call 24 hours/day, seven days per week. A basic level of learned physical skill in defense tactics and intervention is required. Generally, minimal physical exertion is required although physical force may be required to intercede in altercations or to protect life.