Classification Description

TITLE: Community Relations Manager

CATEGORY: Management

FLSA: Exempt

GRADE: J

JOB SUMMARY

Under the direction of the District or Campus President represents the College to the community at large through the development and maintenance of relationships with key community groups, external agencies, and/or other interested parties. Analyzes and interprets a variety of data and makes recommendations on appropriate College actions to meet community needs. Directs special projects for the President and Board of Directors. Responds to inquiries from College departments, the community, and/or external agencies.

DISTINGUISHING CHARACTERISTICS

The Community Relations Manager carries out operating policies and procedures with a focus in the area of community relations programs.

TYPICAL DUTIES AND RESPONSIBILITIES

  1. Represents the College to the community at large, which includes developing and maintaining relationships with key community groups, which may include: neighborhood associations, City Councils, METRO, TRI-MET, OMSI, public schools, Chambers of Commerce, public and private colleges, senior citizen groups, business groups, private foundations, and/or other interested parties.

  2. Manages the full scope of activities related to the Senior Studies Institute, Senior Service Corps, Life by Design, Pacific NW Public Policy Institute, and/or other related programs, which may include: overseeing and approving Older Adult Tuition Waivers, managing related budgets, and supervising staff assigned to applicable programs.

  3. Analyzes and interprets data and recommends College actions to meet community needs, which includes developing new opportunities for programs.

  4. Collaborates with internal departments to support and influence community relations efforts. Meets with departmental representatives to ascertain their goals, key messages, and target audiences. Advises departments on the best approach to meet their communication needs. Serves as a liaison with the Board of Directors.

  5. Represents the College and District President with community groups and at community organizations and Statewide committees which impact instructional areas and services.

  6. Serves as a member of the District President's cabinet.

  7. Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.

MINIMUM QUALIFICATIONS

Bachelor's Degree in Business Administration, Education, Public Affairs, Public Administration, Communications or related area. Relevant experience may substitute for the degree requirement on a year-for-year basis. Five years progressively responsible, professional experience related to area of assignment, including two years of supervisory experience.

KNOWLEDGE AND SKILLS

Knowledge of:

  • Supervisory principles;
  • Community relations principles and practices;
  • Budgeting principles and practices;
  • Project management principles and practices;
  • Community college operations and administration principles and practices;
  • Public relations principles.

Demonstrated Skill in:

  • Developing and monitoring budgets;
  • Managing projects;
  • Preparing a variety of reports related to operational activities, including statistical analysis;
  • Managing and coordinating the preparation and publication of a variety of community relations materials;
  • Developing and maintaining relationships with community groups;
  • Analyzing and interpreting data and making appropriate recommendations based on findings;
  • Coordinating special projects;
  • Working with diverse academic, cultural and ethnic backgrounds of community college students and staff;
  • Utilizing computer technology for communication, data gathering and reporting activities;
  • Communicating effectively through oral and written mediums.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily. Working hours may vary and occasional evening or weekend work is required.

REV: 04/07

REPLACES: Community Relations Manager, Campus Community Relations Officer