Portland Community College | Portland, Oregon

TITLE: Research Analyst

CLASS: Academic Professional

EXEMPT STATUS: Exempt

LEVEL: 5

NATURE AND SCOPE OF WORK:

The Research Analyst performs professional activities in support of the Institutional Research office, Foundation office or college-related projects. The research analyst provides information about college programs, students and/or individuals, corporate and foundation donors to administrators, faculty, staff and external organizations. Incumbents in this classification typically focus on research activities that include research design, various modes of data collection, statistical analysis, interpretation of results, and communication of research information to college instructional and administrative decision makers. Individually, work may emphasize data derived from external sources (surveys, federal databases, other information resources) or internal sources (large, complex data sets compiled from mainframe databases).

PRINCIPAL ACCOUNTABILITIES (Includes some or all of the following)

  1. Conducts research and focused studies related to enrollment, students, college programs; individual, corporate and foundation donors; and on other topics/issues necessary to inform planning, policy, discussions. Clarifies research questions and specific information needs; employs appropriate research methods; interprets results; summarizes findings and implications.

  2. Designs, implements and facilitates survey processes with college administrators, teams, or individuals. Employs appropriate methods to determine population selection and sample size, develops survey instruments, collects and analyzes data. Coordinates and monitors work with partner organizations and outside agencies.

  3. Develops complex data sets for analysis and reporting. Collects data from a variety of internal and external sources; works with programmers to define data parameters for extracting information from the college and/or other mainframe database; uses Brio or other query tools to access information in college/foundation data warehouse. Assesses validity of data, identifies and resolves data problems, takes appropriate steps to ensure integrity and security of data.

  4. Creates data models and uses statistical tools for analysis and reporting; interprets trends and patterns for users of data.

  5. Clearly communicates results of research to team, administrators or other public forums; designs reports and presents information using clear language, graphs and charts. Responds to questions regarding research findings. Incorporates feedback from users into improved research design and reports.

  6. Responds to ad hoc requests for information. Identifies data sources, determines appropriate level of detail, prepares brief reports, provides necessary documentation.

  7. Documents and archives research methodology and source data.

  8. Provides technical assistance to college administrators, teams, or individuals on research design, data analysis, and instrument development. Trains staff within the college and at partner organizations in appropriate uses and interpretation of data.

  9. Coordinates the work of other staff to complete research projects. May lead project teams comprised of staff from other colleges and organizations.

  10. Participates in state and/or national institutional research meetings. Works with staff from other institutions or agencies in defining and developing state and federal data needs; facilitates data exchange with other agencies.

  11. Assures the confidentiality of all data, including sensitive information related to students and staff.

  12. Performs other related duties as assigned.

WORK ENVIRONMENT

Work is typically performed in an office environment. Extended periods of time sitting at a desk using a computer or talking on the telephone is required.

PHYSICAL REQUIREMENTS

Occasional lifting of heavy file folders, reports, or books that may weigh up to 20 pounds. Depending upon position, occasional or frequent travel is required between campuses and other public agencies requiring the use of a personal vehicle and current driver's license.

MINIMUM QUALIFICATIONS

Master's degree in education, social science or related field with emphasis on research and evaluation, statistics, policy analysis or other research-oriented discipline. Experience performing the duties of this job may substitute for the degree requirement on a year-for-year basis.

Demonstrated experience focusing on research design, survey design, development of complex data sets, statistical analysis and/or narrative and statistical reporting. Demonstrated experience working with managers and other staff in coordinating research projects.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Considerable knowledge of research design and methods.
  • Considerable knowledge of data collection, evaluation, and presentation methods and techniques.
  • Considerable knowledge of complex mathematical and statistical computations and quantitative and qualitative data analysis.
  • Knowledge of K-12 and/or higher education issues and institutional research practice.
  • Knowledge of program evaluation and assessment of educational outcomes.
  • Skill in questionnaire development, web-based surveys, and sampling strategies.
  • Skill in operating a computer and various supporting software packages, including advanced skill in spreadsheet and statistical applications such as SPSS, SAS, Access and Excel.
  • Skill in designing, writing, and editing complex research documents.
  • Skill in researching, evaluating, and manipulating large quantities of data.
  • Skill in project management and independent problem solving.
  • Ability to analyze problems and make appropriate decisions or judgments relating to complex research projects.
  • Ability to work independently and be self-directed.
  • Ability to effectively communicate in oral and written form.

REV: 07/13

REPLACES: 09/07