TITLE: Academic Advising Coordinator
CLASS: Academic Professional
EXEMPT STATUS: Exempt
NATURE AND SCOPE OF WORK
The Coordinator of Academic Advising coordinates a broad range of support activities to assure student success such as campus advising services, High School Completion, transfer services and retention. Key responsibilities consist of developing a campus wide advising program, coordinating the delivery of advising services with other campus programs, and providing direct support for areas such as High School Completion, Transfer Advising, Program Advising, International Student Advising and part-time Academic Advising Specialists at off-site locations.
1. Develop a campus wide advising program and coordinate the delivery of advising services with other campus programs (such as admissions, assessment, counseling, and financial aid) to provide seamless services for students.
2. Coordinate with other campus staff to provide seminars for new students which include skills assessment, orientation and advising.
3. Provide direct support for students in special programs such as High School Completion or International Students. Evaluate students' academic history, develop academic goals, evaluate students' transcripts, and advise into appropriate programs/courses. Introduce students to resources available through the college.
4. Coordinate with the program directors to assure that admissions and advising are available for program participants. Assist in evaluating students' academic history, developing academic goals, and introducing students to available resources.
5. Maintain, report and present outcomes information for advising office, High School Completion and other programs.
6. Coordinate with the department chair of counseling to schedule counselors' drop-in advising schedules.
7. Coordinate with the department chair of counseling to cross-train support staff to enhance the delivery of seamless service during the enrollment process.
8. Coordinate with the counseling department chair to develop and implement retention initiatives for the Campus.
9. Design and provide advising training (e.g., seminars, workshops, etc.) to advisors, faculty, counselors and staff.
10. Provide general advising services when needed.
11. Work with management to develop, monitor and reconcile budgets.
12. Perform related duties as assigned.
Work is typically performed in an office environment. Occasional evening and weekend hours may be required.
Travel between campuses and various remote sites requires the ability to drive and use of a personal vehicle. Occasional lifting of boxes for presentations, which may weigh up to 50 lbs. Long hours of standing on concrete floors during advising fairs and recruitment activities.
Bachelor's degree in Education, Psychology, Social Science, Counseling, or related field. Experience performing the duties of the job may substitute for the degree requirement on a year for year basis.
Demonstrated experience in program coordination. Demonstrated experience working in an educational or social service environment. Demonstrated experience working with at-risk and culturally diverse populations. Experience working with students or clients in advising and developing goals. Experience assessing student needs and coordinating educational services. Experience researching and interpreting complex rules/regulations. Experience reviewing or evaluating transcripts and placement test scores.
KNOWLEDGE, SKILLS, AND ABILITIES
Considerable knowledge of PCC academic programs and requirements, student services policies and procedures, and campus resources.
Considerable knowledge of techniques for compiling and reporting outcomes information.
Knowledge of assessment, testing, and interpretation and application of test results.
Knowledge of transfer requirements to four year institutions and articulation agreements.
Knowledge of student retention strategies.
Skill in operating a computer and various supporting software packages.
Skill in delivering public presentations and designing training sessions.
Skill in effective advising techniques.
Ability to work with at-risk and culturally diverse populations.
Ability to prioritize multiple projects and work in an environment with regular interruption.
Ability to maintain a professional demeanor during emotionally charged situations.
Ability to explain policies and procedures/rules and regulations in a non-threatening manner.
Ability to operate a variety of office equipment.
Ability to effectively communicate in oral and written form.