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MSD151 Working with Difficult People

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Examines various concepts in understanding and successfully managing difficult behavior in a diverse workplace environment. Explores strengths and weaknesses of various behavioral/conflict styles and self-assessment instruments measuring individual approaches to relationships and conflicts. Includes specific techniques in dealing with difficult encounters to enhance workplace relationships. Audit available. (See course content and outcomes.)

Credits: 1

List of classes for MSD151 Working with Difficult People
CRNClass typeLocationDays & timeDatesSeats availableFacultyMore info
42442CanceledNot applicableAvailable 24/7
From October 10 through November 18, 2022
Not applicableJoan L HartleyBooks for CRN 42442
Class details for CRN 42442
Notes: Class runs 10/10-11/4 online.
46001OnlineNot applicableAvailable 24/7
From October 10 through November 4, 2022
Joan L HartleyBooks for CRN 46001
Class details for CRN 46001

Class schedule definitions

Cost:
cost is based on the number of credits – see tuition and fees
Books:
$0 or <$40 means low cost books (doesn't include other supplies like calculators)
Register:
use the CRN to register in MyPCC – see how to register
Class types:
see more about class types
  • In-person: class takes place at specific times and locations. Attendance in person is required.
  • Online: class does not have meeting times. Regular online interaction is required and there are weekly assignments.
  • Remote: class takes place at specific times online. Students must be logged in during class meeting times.